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Review Of Shubham Hotel

Police Bazar, Shillong | 4 minutes walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    49 Ratings, 28 Reviews

    excellent
    14%
    very good
    12%
    average
    12%
    poor
    18%
    bad
    43%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 3
    • 1
    • 2
    • 4
    • 2
    • 1
    • 1
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness2.3
    • Room2.1
    • Value For Money1.5
    • Facilities2.1
    • Hospitality1.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and reasonable food pricing, as well as the property's convenient location. However, many highlight concerns like poor room hygiene, dirty bedding, lack of ventilation, and inadequate services. The absence of promised amenities, such as parking and wifi, alongside disappointing room conditions, are frequent complaints. Overall, the experience tends to fall short of expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sibam d.

    It was a last minute booking, but then I got to know the hotel didn't accept MMT bookings. I've to find another hotel option late at night in Shillong because of their declination.

    Travel Month: Jul 2025

    Room: Double Bed Room

    2.0

    Poor Stay

    manik c.family with 2 kids

    1. I felt this hotel is not good for family. 2. In specification it is given that it has parking but there is no parking. 3. Staff behavior is good.

    Travel Month: May 2025

    Room: Double Bed Room

    4.0

    Good Stay

    kunal l.

    Hotel owner was very friendly. Well behaved. Thanks

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Standard Room

    1.0

    Complimentary breakfast not provide

    rajendra s.family

    I have booked hotel with complimentary breakfast. But hotel denied to provide breakfast. I have completed to makemytrip but not any solution yet. Very bad experience in my life in this hotel.

    Travel Month: Jun 2022

    Room: Deluxe room

    2.0

    Poor Stay

    subhash.

    Rooms are small. No window for ventilation. Band sheet, blankets are dirty and old. Rooms are small. No window for ventilation. Bad sheet, blankets are dirty and old.

    Travel Month: May 2022

    Room: Executive Room

    1.0

    Worst experience

    kailash p.family

    Its very disappointing hotel ro

    Travel Month: May 2022

    Room: Deluxe room

    2.0

    Not so good

    anjali b.family

    Proparty is not so good but owner behavior and services is super

    Travel Month: Apr 2022

    Room: Executive Room

    5.0

    Best location with genuine price

    vivek r.family

    Wonderful staff, food available on ginune price, all locations are close to this property

    Travel Month: Feb 2022

    Room: Deluxe room

    • user photos
    • user photos
    1.0

    Horrible stay at Hotel Shubham

    sudhir p.loyalty-icongroup

    Issues: 1. Blanket was very dirty and it was smelling a lot. 2.No telephone provided 3. Room cleanliness was worst as you can see in the photo. 4. only one towel was provided and that was very short. 5. Bathroom taps were broken, the toilet flush was not working, water quality was unhealthy, no filter was used. 6.No room service provided In this Omicron-filled environment, this kind of poor and unhygienic environment can't be even expected and that too in a high costly hotel. Looking at all these conditions it is very much sure that the rooms are not worth of money. Anyhow, we had to finally buy a blanket and that helped us to manage anyhow.

    Travel Month: Dec 2021

    Room: Deluxe room

    • user photos
    • user photos
    2.0

    Shubham hotel is the most unhygienic hotel at shillong. The bathroom & sanitation facility is very very bad and there was no room service facility in the hotel.

    pritam m.family

    I had requested the shubham hotel authority to provide pillow and blanket as there was too much cold at shillong during my stay at hotel. But unfortunately they failed to provide the same. Also the set-tox was out of order and after frequent request they had not take any initiative to solve the problem. In my view shubham hotel is not safe for tourists.

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Executive Room

    4.0

    Room condition

    biswajit b.couple

    Very pathetic room condition, toilet are worst. Charge of the room per ight should be 500- to 600- were as you people are charging 2000+ per night.

    Travel Month: Dec 2021

    Room: Executive Room

    1.0

    The worst stay ever

    pankaj s.solo

    The room is max 500rs per night worth. Not more than that. Zero network. Wifi not working. Hygeine nill. Dust all over the room. Staff quarter also adjacent to the room. Staff were shouting at night disturbing my sleep. So paying 2100per night was waste for me

    Travel Month: Oct 2021

    Room: Executive Room

    2.0

    Loss of money

    jagadish r.group

    Room was too small. There is no proper network inside the room. No wifi. No cleanse. No hygeine. No room service. Worst room ever

    Travel Month: Sep 2021

    Room: Executive Room

    • user photos
    • user photos
    1.0

    Hotel Shubham, Shillong

    subhendu p.family

    After staying 2 nights we were bound to leave due to small room and unhygienic condition. Booked another hotel in my own pocket for another two days. We had worst experience. Lost 2 days hotel fare.

    Travel Month: Mar 2020 (4-Night Stay)

    Room: Executive Room

    1.0

    Worst

    abhishek g.family

    Not provided room as per pictures which I booked in MMT, dirty rooms, washroom, bed sheets, no hot water, worst experience, MMT please remove this from your sites.

    Travel Month: Nov 2019

    Room: Executive Room

    3.0

    Room size

    ruhana b.group

    The room size and settings were quite unsatisfying compared to the price. However the staff was very helpful, and Hotel location is quite fine.

    Travel Month: Aug 2019

    Room: Standard Room

    Shubham Hotel has replied on Fri Aug 16 18:01:57 IST 2019

    Dear guest, please accept my apologies for the inconvenience caused to you during your stay. And I would like to thank you for taking time to review us. We have forwarded your message to the concerned team and we are looking into it. Hope you will not face such issues next time. Please give us a chance to do our best. So, we welcome you again. Thanks and regards Riya Sharma

    1.0

    Hotel compare to metro, pan India, it's totally unbearable

    deepak c.business

    Room was not at all acceptable. Paying for a night and the ambiance of the room was terrible.

    Travel Month: Apr 2019

    Room: Deluxe room

    Shubham Hotel has replied on Wed Jun 26 10:11:20 IST 2019

    Dear guest, please accept my apologies for the inconvenience caused to you during your stay. And I would like to thank you for taking time to review us. We have forwarded your message to the concerned team and we are looking into it. Hope you will not face such issues next time. Please give us a chance to do our best. So, we welcome you again. Thanks and regards Riya Sharma

    3.0

    Was room

    amarendra r.family

    Should be attached was room and clean.

    Travel Month: Apr 2019

    Room: Standard Room

    Shubham Hotel has replied on Mon Apr 29 17:54:40 IST 2019

    Dear guest, please accept my apologies for the inconvenience caused to you during your stay. And I would like to thank you for taking time to review us. We have forwarded your message to the concerned team and we are looking into it. Hope you will not face such issues next time. Please give us a chance to do our best. So, we welcome you again. Regards

    1.0

    Terrible Stay

    vivek s.couple

    Location ok. Only accommodation and worst services or very poor services

    Travel Month: Mar 2019 (3-Night Stay)

    Room: Standard Room

    Shubham Hotel has replied on Mon Apr 29 17:56:46 IST 2019

    Dear guest, please accept my apologies for the inconvenience caused to you during your stay. And I would like to thank you for taking time to review us. We have forwarded your message to the concerned team and we are looking into it. Hope you will not face such issues next time. Please give us a chance to do our best. So, we welcome you again. Regards

    4.0

    Co-operate

    anup s.

    They are very co-operate in all the things.
    It is fine for middle class family.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Standard Double Room

    Shubham Hotel has replied on Mon Apr 29 17:58:56 IST 2019

    Dear guest, please accept my apologies for the inconvenience caused to you during your stay. And I would like to thank you for taking time to review us. We have forwarded your message to the concerned team and we are looking into it. Hope you will not face such issues next time. Please give us a chance to do our best. So, we welcome you again. Thanks and regards

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