The property has received mixed reviews from guests. While some guests found the rooms to be clean and staff to be supportive, others complained about the poor condition of the rooms, broken amenities, and untrained staff. Some guests also felt that the property was not suitable for families and that the cost did not match the quality of the rooms. However, a few guests appreciated the pleasant rooms and the varied breakfast options. Overall, the property seems to have room for improvement in terms of amenities and service quality.