Currency
INR
You are booking hotel for more than 30 days
Kandivali East, Mumbai
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Guest Reviews
Excellent Stay
Rated 5.0 by REMESH J . Jun 01, 2024
Stay was comfortable and all the staffsvwere helpful l and co operative.
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Smartotel Apartment | Rooms & Caretaker has replied on Jun 18, 2024
Greetings from Smartotel Apartments! We're delighted to hear that you had a comfortable stay with us and that our staff were helpful and co-operative during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay in th... Read more
Great
Rated 4.0 by Ravi Marathe . Business Traveller . May 28, 2023
Great place clean and tidy. All appluances worked well. Will recommend it any time. Caretaker was very helpful
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Smartotel Apartment | Rooms & Caretaker has replied on Jun 17, 2023
Greetings from Smartotel Apartments. We are pleased to receive your review. We are happy to peruse your positive comments. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Y... Read more
Average Stay
Rated 3.0 by Pulak Sarmah . Jul 03, 2023
There was a picture of balcony shown but it wasn't there actually. Breakfast was included but caretaker did not ask about it
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Smartotel Apartment | Rooms & Caretaker has replied on Jul 12, 2023
Greetings from Smartotel apartments, Thank you for the review, We are sorry for inconvenient caused to you. we have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future. Read more
worst experience
Rated 2.0 by Ranjeet Tambile . Oct 02, 2022
Not worth of spending lodge is much better than this
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Smartotel Apartment | Rooms & Caretaker has replied on Mar 31, 2023
Greetings from smartotel apart, thank you for the review, we are sorry for inconvenient caused to you. We have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future. Read more
It is nothing like property, it is just like a hostel room
Rated 1.0 by Manish Kandwal . Solo Traveller . Dec 03, 2022
It is totally waste of money, no one is there for taking care of. Ac is not working, no one is there to give bed tea. My room was booked with breakfast & i have not even get a cup of tea there. the experience was worst
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Smartotel Apartment | Rooms & Caretaker has replied on Mar 31, 2023
Greetings from smartotel apart, thank you for the review, we are sorry for inconvenient caused to you. We have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future. Read more
Ye hotel or mmt wale dono mile hua he costumers ko lutne ke lye
Rated 1.0 by Ram Prasad Choudhury . Jun 16, 2022
Hotel jo map me diya he w aha he hi nahi or mmt wale bhi peas khalete he # dropped make my trip for our mobile phones # remove mmt
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Smartotel Apartment | Rooms & Caretaker has replied on Aug 11, 2022
Dear guest, greetings from smartotel apartment | rooms & caretaker, mumbai, we are pleased to receive your review, we apologize for the inconvenient occurred, please elaborate the thing which is not best in order to improve the same. Hope to serve you again in near future. Thank ... Read more
Terrible Stay
Rated 1.0 by DEEPAK SHARMA . Group Traveller . Dec 16, 2019
Water quality poor breakfast not sufficient
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Smartotel Apartment | Rooms & Caretaker has replied on Feb 25, 2021
Greetings from gagal home, thank you for the review, we are sorry for inconvenient caused to you. We have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future. Read more
Smartotel is all about cheating their guest
Rated 1.0 by Sampada Hadkar . Jul 23, 2018
It's a guest house or lodge. MakeMyTrip should change Smartotel property listing as this is not at all a 5star property and it is misleading. It is an illegally run guest house in society premise. You will not get parking space, they will provide the room location details only 24 hours prior to checking. Will put you in some slum like society and provide you a room full of stink and mosquitoes. And for breakfast, you'll just get one food item or dish that too prepared by caretaker who doesn't even know to cook. They take bookings under Smartotel name and then pass it on to Gagal homes who in turn provides such distress rooms. Our outing was totally spoilt by these cheats especially Vishal Verma who even lied to MakeMyTrip executive. Had a horrible time with these guys. Only Vikram was of some help. If you are with a family, stay away from them as it's purely a lodging facility and you'll regret. I demand by money back. Absolutely horrendous.
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Smartotel Apartment | Rooms & Caretaker has replied on Feb 25, 2021
Greetings from gagal home, thank you for the review, we are sorry for inconvenient caused to you. We are service apartment and not hotel or guest house and hence we offer homely environment to our guest. We have noted the concern raised by you and will definitely look into the is... Read more
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