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COUPLE
BUSINESS
SOLO
2.8
Average
22 User Reviews and 51 Ratings
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Guest Reviews
Clean room
Rated 5.0 by Amrapali More . Couple Traveller . Jul 03, 2022
Well maintained, clinginess very well
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Nice rooms
Rated 5.0 by Pradnya Sakharkar . Couple Traveller . May 02, 2022
Was a good place to stay in...Good staff friendly environment...😌❤️
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Best trip ever
Rated 5.0 by Tejas chudasama . Couple Traveller . Jan 19, 2021
Very nice room neet and clean awesome view from window
location little far away from vasai station i dont know about food but service is best Very nice room neet and clean awesome view from window
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Good Stay
Rated 4.0 by Hanif Shaikh . May 17, 2023
It was good however the rooms are small as per the price. Location was good. Food we had to order from outside as they dont have their own restaurant.
So check in was good, the room landline was not working, there was no tv in the room and no essentials like shampoo soap or dental products were provided. We had reservation for 2 people still had only provided with 1 single blanket. Other things apart room was clean.
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Average Stay
Rated 3.0 by Jitendra Mali . Aug 10, 2023
The interior of room was good but the electricity and ac is not working properly
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Locations
Rated 3.0 by tahera bhavnagarwala . Couple Traveller . Jan 30, 2023
Location was good. Washroom not clean properly
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Needs more sanitation
Rated 3.0 by Sharayu Dhavale . Solo Traveller . Mar 03, 2021
The rooms here are pretty. But they seemed to be used and the washroom, sheets, pillow covers seemed to be unclean. Good interiors, but needs to work on hygiene.
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Poor Stay
Rated 2.0 by Russel Richard Gonsalves . May 29, 2024
Well first of all i needed to cancel the booking due to some urgent work. They didn’t agree on that so i had to check at night over there. -they gave me room where there was no refrigerator! so i ask them to change so they gave me as in room where there ac was not working due to some error !
then i had to check in 3rd room it was very irritating as i was already tired from my urgent work !
The overall service was poor and not upto the mark as per the charges. The rooms are small even if i booked premier deluxe room. When i checked - in the bathroom was not clean and i had to asked the reception to clean which they did later on. The tv is my room was not working during my entire stay to which i was given option to switch in different room which was much smaller compare to this one however when i called the desk to change they said its already full as there was another booking. The landline kept in the room to reach helpdesk the line was disrupted with noise and barely you could hear the reception. The good part is they allow outside food which we can order from swiggy, zomato etc.
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Poor Stay
Rated 2.0 by swati nair . Jul 06, 2023
The room was not cleaned properly before check in. No food available in the property. Food was given from outside with over charged rates. Room service not proper. Had to remind them 2-3 times for water.
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Poor Stay
Rated 2.0 by Claudia Immanuel Immanuel . Jun 21, 2023
Sogno rooms were dirty the towels were dirty there was no water bottle given and no tissue papers were there, the bed sheet was also dirty, the inroom phone was not working overall it was a bad experience. Ok thanks
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Pathetic experience
Rated 1.0 by Muhaz Ahmed . Business Traveller . Jul 02, 2024
1) frequent power cuts 2) need to pay for water 3) no service 4) don-no why, while checking in, owner asked name on that basis he gave us room key. 5) staffs are kind of egoistic and not at all friendly 6) no need to talk about hygiene, terrible. Ps: you can stay in road rather than here.
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Terrible Stay
Rated 1.0 by David Prakash . Oct 08, 2023
Terrible to stay here
nothing looks good
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Very pathetic place ever Had
Rated 1.0 by Kamalakar Kakde . Sep 05, 2023
Had booked this place for my mom and dad.. who came from hometown to visit me the place doesn’t even have hyeginic bathrooms,the buckets wer dirty.. no water available for drinking for hot water in morning they said the person who looks after this is on leave so we can’t provide
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The worst experience ever in last 18 years of my life
Rated 1.0 by Irfan Abdul Aziz . Solo Traveller . Mar 08, 2023
Food hygiene & safety : probably the hotel have never heard this name the room was nothing less than a garbage when i said that i mean it. I have videos which is the proof of what i’m saying.
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Worst service by staff, wasn’t clean and amenities
Rated 1.0 by kushal Mone . Couple Traveller . Nov 28, 2022
There was no water in the room. As an asthma patient i felt really very bad. Landline wasn’t working, the worst part is we checked in at around 4pm and check out was 7pm. And that receptionist he called me today in the morning on my secondary number at 10:30am and my mom received it and he was asking are you going to continue? there is no staff coordination. unsafe
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Terrible Stay
Rated 1.0 by Ashish Pandey . Nov 03, 2022
Pathetic service from hotel ac was not working tv was not working. There we spider verse in washroom and spiders too. I have never been to any such hotel in my life. I had checked out the hotel last evening 6:00 pm