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Review Of Southend by TGI0123401234

Vidyanagar, Bangalore | 1.8 km drive to Narayana Hrudayalaya Hospital Bommasandra Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    1201 Ratings, 605 Reviews

    excellent
    41%
    very good
    35%
    average
    13%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities3.9
    • Food4.0
    • Room4.3
    • Cleanliness4.2
    • Value For Money4.0

    Sort by:

    Positive first
    5.0

    Excellent Stay

    harish g.family with 1 kid

    Excellent stay very neet and clean room breakfast also very good staff is very polite and helpful . Very near to metro station.this is my 4th stay in 2 month

    Travel Month: Oct 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Fri Oct 24 03:05:07 IST 2025

    Dear Harish, Thank you for your wonderful review! It’s great to hear that you enjoyed your stay and appreciated the cleanliness, breakfast, and helpful staff. We’re delighted to have you back for the fourth time in such a short span. Looking forward to welcoming you again soon!

    5.0

    heaven a place calm and cossy

    bindu v.family

    friendly polite staff with well maintained premises... excellent. good food.. gooiiid

    Travel Month: Oct 2025

    Room: Premium Ac

    Southend by TGI has replied on Mon Oct 20 10:29:03 IST 2025

    Dear Bindu, Thank you for your wonderful review! We're thrilled to hear that you found our space calm and cozy, and that our staff made a positive impression. It's great to know you enjoyed the food as well. Your kind words motivate us to keep providing excellent service. We hope to welcome you back soon!

    5.0

    Excellent Stay

    alphonso f.

    Hotel location good, near Metro. V decided to walk to the hotel but were asked to wait till 11 am. Early check-in shd b entertained by then on nominal charges if any. Overall good stay but felt an obvious cutting corners or economising since no soap, single towel, single dental kit, which did not affect us as we carry our own soap n dental kit. Housekeeping service good. But the efficient boys shd speak Hindi or English too to make communication easier.

    Travel Month: Oct 2025

    Room: Premium Ac

    Southend by TGI has replied on Fri Oct 17 16:21:17 IST 2025

    Dear Alphonso, Thank you for sharing your experience. It’s wonderful to hear that you enjoyed the excellent location and had a good stay overall. We appreciate your feedback regarding early check-in, amenities, and communication with our staff. Your insights are valuable and will be taken into consideration to enhance the experience for future guests. We hope to welcome you back soon!

    4.0

    Good Stay

    minu m.business

    TGI by southend due to its location works well for me . However i would like to make a note that the breakfast quality has reduced hence four rating

    Travel Month: Oct 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Thu Oct 16 03:33:39 IST 2025

    Dear Minu, Thank you for your feedback. We're glad to hear that you enjoyed your stay and found the location convenient. We appreciate your comments regarding the breakfast quality, and we will certainly take this into consideration for future improvements. Your insights help us enhance our guests' experiences.

    4.0

    Good Stay

    sowmiya g.family with 1 kid

    Good stay...neat rooms..good hospitality..recommendable

    Travel Month: Oct 2025

    Room: Club Ac

    Southend by TGI has replied on Fri Oct 10 19:24:40 IST 2025

    Dear Sowmiya, Thank you for your kind words! We're glad to hear you enjoyed your stay and appreciated the neat rooms and hospitality. Your recommendation means a lot to us. We hope to welcome you back soon!

    5.0

    good Stay

    ajay g.business

    “Had a pleasant stay at Southend by TGI, Bangalore. The rooms were clean and comfortable, staff were courteous, and the breakfast spread was really good. Convenient location near Electronic City, overall a great value for money stay.”

    Travel Month: Sep 2025

    Room: Premium Ac

    • user photos
    • user photos
    • user photos

    Southend by TGI has replied on Tue Sep 30 03:07:32 IST 2025

    Dear Ajay, Thank you for your wonderful feedback! It’s great to hear that you had a pleasant stay with us at Southend by TGI, Bangalore. We're glad you enjoyed the cleanliness of the rooms, the courteous service from our staff, and the breakfast options. We appreciate your positive remarks on our convenient location and overall value. We look forward to welcoming you back soon!

    2.0

    As per brand not maintained. Very Poor

    disha p.solo

    Bathroom fittings too old feel like antique no maintenance and Room telephone cod is not proper. Unsatisfied

    Travel Month: Sep 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Thu Oct 02 11:38:59 IST 2025

    Dear Disha, Thank you for your feedback. It's concerning to hear that your experience did not meet expectations. We take maintenance seriously and your comments regarding the bathroom fittings and room telephone have been noted. We appreciate your insights and will work on addressing these issues.

    4.0

    Good Stay

    jatin p.solo

    The property location is excellent, facilities are well-maintained, and food quality is good. However, taste needs improvement and breakfast menu should have more variety

    Travel Month: Sep 2025

    Room: Premium Ac

    Southend by TGI has replied on Sun Sep 28 19:54:49 IST 2025

    Dear Jatin, Thank you for sharing your feedback! We're glad to hear you enjoyed the excellent location and well-maintained facilities. Your suggestions regarding the taste and variety in the breakfast menu are valuable, and we'll certainly take them into consideration. We hope to welcome you back for another stay!

    4.0

    Good Stay

    aalok.business

    good pleasant stay and good food

    Travel Month: Sep 2025

    Room: Executive AC Room - Queen Bed

    4.0

    Good Stay

    punambhai g.

    I stayed for one night. Room cleaning is good. Staff is cooperative. Restaurant service and food is good. We look forward to welcoming you back soon! Hotel highlight: Great value for Money

    Travel Month: Sep 2025

    Room: Premium Ac

    Southend by TGI has replied on Wed Sep 24 02:45:29 IST 2025

    Dear Punambhai, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found the room cleaning, staff cooperation, and restaurant service to be satisfactory. We appreciate your kind words about the value for money and look forward to welcoming you back soon!

    4.0

    Good Stay

    kamal k.

    Good place to stay in budget with food and drinks availability

    Travel Month: Sep 2025

    Room: Premium Ac

    Southend by TGI has replied on Tue Sep 23 02:47:09 IST 2025

    Dear Kamal, Thank you for your wonderful feedback! It's great to hear that you had a good stay and found the accommodation budget-friendly with food and drink options available. We look forward to welcoming you back soon!

    3.0

    Average Stay

    vivek c.solo

    My room no.503 had no TV .The telephone was also not in working condition. No rectification was undertaken inspite of complaint.

    Travel Month: Sep 2025

    Room: Club Ac

    Southend by TGI has replied on Sat Sep 13 20:19:24 IST 2025

    Dear Vivek, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the TV and telephone in your room. It's disappointing to hear that your concerns were not addressed during your stay. Your feedback is valuable, and we will ensure it is communicated to the relevant team for improvement. We appreciate your input and hope for the opportunity to serve you better in the future.

    4.0

    good hotel in electronic City

    naveen k.business

    location was closer to Narayana health city. good ambience and location . Room is adequate and well maintained. eco friendly

    Travel Month: Sep 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Sat Sep 13 20:19:26 IST 2025

    Dear Naveen, Thank you for your wonderful review! We're glad to hear that you enjoyed your stay and appreciated the location and ambiance. It's great to know that you found the room well-maintained and eco-friendly. We hope to welcome you back soon!

    5.0

    Excellent Stay

    harish g.couple

    room was clean fresh ambience is good staff is very helpful breakfast is also very good it's very near to metro station

    Travel Month: Sep 2025

    Room: Premium Ac

    Southend by TGI has replied on Sat Sep 13 11:37:12 IST 2025

    Dear Harish, Thank you for sharing your experience! It's wonderful to hear that you enjoyed your stay and found the room clean and the ambience pleasant. We're glad our staff could assist you and that you liked the breakfast. Being conveniently located near the metro is definitely a plus. We hope to welcome you back soon!

    4.0

    Good Stay

    anjali t.group

    Breakfast spread was good..the dining hall was neat n staff there was also helpful...rooms were smaller than expected....fotos were deceiving...but otherwise its a decent place to stay ....

    Travel Month: Sep 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Mon Sep 08 16:23:05 IST 2025

    Dear Anjali, Thank you for sharing your experience. It's wonderful to hear that you enjoyed the breakfast spread and found the dining hall and staff to be helpful. We appreciate your feedback regarding the room size and will take it into consideration. We're glad you found your stay to be decent overall.

    5.0

    it’s amazing stay

    jagdish p.business

    It’s amazing stay .staff is very helpful in this hotel

    Travel Month: Sep 2025

    Room: Club Ac

    • user photos
    • user photos
    • user photos

    Southend by TGI has replied on Sat Sep 06 14:18:52 IST 2025

    Dear Jagdish, Thank you for sharing your wonderful experience! We're thrilled to hear that you had an amazing stay and found our staff to be helpful. Your feedback truly means a lot to us, and we look forward to welcoming you back soon!

    4.0

    very good stay place

    abirami p.family with 1 kid

    Good ambience with nice customer service. Morning buffet too good. Overall stay was good . Located opposite to Bommasandra metro

    Travel Month: Aug 2025

    Room: Premium Ac

    Southend by TGI has replied on Wed Sep 03 18:13:04 IST 2025

    Dear Abirami, Thank you for sharing your wonderful experience! It’s great to hear that you enjoyed the ambience and the morning buffet. We're also glad that our location served you well. We hope to welcome you back for another pleasant stay!

    5.0

    Excellent Stay

    zainab p.couple

    Excellent stay very pleasant ambiance good staff neat and clean rooms very good hospitality.

    Travel Month: Aug 2025

    Room: Executive AC Room - Queen Bed

    Southend by TGI has replied on Thu Aug 28 14:19:18 IST 2025

    Dear Zainab, Thank you for your wonderful feedback! It's great to hear that you enjoyed the pleasant ambiance, cleanliness, and hospitality. We truly appreciate your kind words and look forward to welcoming you back soon!

    4.0

    Good Stay

    pankaj y.

    Room was good with everything is there , nice stay

    Travel Month: Aug 2025

    Room: Premium Ac

    Southend by TGI has replied on Tue Aug 26 03:36:56 IST 2025

    Dear Pankaj, Thank you for your positive feedback! We're delighted to hear that you had a good stay and found the room to your satisfaction. We look forward to welcoming you back soon!

    1.0

    Look for better opt

    sandeep s.business

    Simply put, this hotel is past its prime and struggling with upkeep. The lack of professionals is evident, and the trainees, while learning, aren't meeting expected service standards.  Basic hygiene is lacking. Don't be surprised with Foul smell in the room, cockroach in bathroom, unlit wardrobe, and frequent powercuts, all these shall be part of the package. Kitchen service offers limited choices, often resulting in unwanted meals and regrettable expenses. Search for other options, I am sure you will find better properties in this budget.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Club Ac

    Southend by TGI has replied on Mon Aug 25 19:45:59 IST 2025

    Dear Sandeep, Thank you for sharing your feedback. It's disappointing to hear about your experience, and we sincerely apologize for the issues you encountered during your stay. Your observations regarding maintenance, hygiene, and service are valuable to us, and we will address these concerns with our team. We appreciate your input as it helps us improve. Thank you again for your comments.

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