Entrance receiving was not there, travelling long from Hyderabad we expect someone taking care of us well and also we went for buffet which was pathetic everything we try it’s so sweet, it was hell eating the food that’s other horrified experience, and one more instance to share while checkout we have checked out the room and we left the hotel, half the way I remembered that I forget my dress in cupboard rushed back to hotel and team started questioning that we see 2 dry fruits packets are open and ask to pay the amount, I tried explaining that we don’t have any such kids who pickup without noticing still the gestures were as if they where waiving it off with concern which absolutely not acceptable, when u can’t trust the customer why did u allow us to leave the hotel and how come u believe the hotel staff who was there in rooms for cleaning for such a long time till I went back to hotel, being a user of makemytrip for these may years we have never experienced this sort of behaviour that to in ITC hotels.
Spektrum Hotel Bengaluru Airport has replied on Wed Oct 22 18:03:40 IST 2025
Dear Guest,
Greetings from Spektrum Hotel Bengaluru!
We sincerely appreciate you taking the time to share your feedback. However, it appears that your review pertains to ITC Hotels. We kindly request you to post your comments on their page so that their team can take the necessary action and assist you further.
Our property is Spektrum Hotel Bengaluru, and we would not want your concern to go unaddressed.
Thank you for your understanding.
Warm Regards,
Team Spektrum Hotel Bengaluru