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Review Of SPG GRAND

Jeedimetla, Hyderabad | 16.4 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    3.6
    Very Good

    31 Ratings, 13 Reviews

    excellent
    35%
    very good
    29%
    average
    10%
    poor
    13%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 2
    • 2
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness3.4
    • Room3.7
    • Value For Money3.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has a great location close to key spots and some guests appreciate the friendly staff and helpful customer service. However, many reviews mention the small room sizes and poor food quality, particularly the breakfast. Cleanliness seems to be an issue, with reports of unclean rooms and bathrooms needing attention. While many enjoy their stays, consistency appears to be a problem.

    Sort by:

    Positive first
    3.0

    Average Stay

    sanjeev a.

    the room was very small compared to the rent charged for one day. i had to pay in cash for the room service orders, which is not expected from this kind of properties. 😭

    Travel Month: Feb 2025

    Room: STANDARD

    2.0

    Bad Experience. I'll never stay here again.

    piush g.business

    Room was not bad, but bad Food (particularly useless breakfast), no cleanliness), poor reception. Never again 😬

    Travel Month: Jan 2025 (3-Night Stay)

    Room: STANDARD

    2.0

    Poor Stay

    meet s.

    Because of late night flight and some changes in my schedule, i requested hotel staff for late check out (approx 2-3 hrs). I followed up with them from last 2days regarding this issue and they will be like we have to ask our senior and will get back to you but till checkout time they didn't informed me about it and called me directly around 12 o'clock for checkout.

    Travel Month: Jan 2025 (5-Night Stay)

    Room: STANDARD

    SPG GRAND has replied on Sun Jan 19 15:47:54 IST 2025

    Dear sir, as per your mail Check-in 10 Jan 2025, 02:00 PM Check-Out 15 Jan 2025, 12:00 PM as per your personal request : - The customer has requested for additional special requests - Any other request(Guest is arriving in Hyderabad by Indigo Flight No. 6E-5246) Early check-in(CHECK-IN TIME(10:00 AM) Greetings from SPG GRAND Hotel. We thank you for taking the time to review us. We have noted your kind feedback and will ensure the remedial actions are taken to better improve on your suggestion. We do hope you give us a chance to serve you again in the near future.

    5.0

    Wonderful

    mohinder s.loyalty-iconbusiness

    I recently stayed and had a wonderful experience. The hotel's location was perfect for exploring the city, and the staff were friendly and helpful. My room was clean and comfortable, and i appreciated the hotel's amenities, such as the fitness center and restaurant. One highlight of my stay was the hotel's excellent customer service. I would highly recommend this hotel.

    Travel Month: Jan 2025

    Room: STANDARD

    SPG GRAND has replied on Sun Jan 19 15:48:46 IST 2025

    Dear sir , Greetings from SPG GRAND Hotel. We thank you for taking the time to review us. We have noted your kind feedback and will ensure the remedial actions are taken to better improve on your suggestion. We do hope you give us a chance to serve you again in the near future.

    1.0

    worst hotel in entire hyde

    m l.family

    Room which they had given to me was worst with leakage of ac water and shower leakage with bad smell.Breakfast provided by the was the worst breakfast I had ever eaten in hotels.Response of receptionists malathi and lucky was very careless.

    Travel Month: Nov 2024

    Room: STANDARD

    • user photos
    1.0

    Terrible Stay

    m l.

    Room which they had given to me was worst with leakage of ac water and shower leakage with bad smell. Breakfast provided by the was the worst breakfast i had ever eaten in hotels. Response of receptionists malathi and lucky was very careless. given me standard room in spg grand which was like an ordinary room which we can find opposite to bus-stand hotel room. Worst experience. I don't want to remember that bad experience so no photos taken. I want to give worst feedback against spg grand and very bad experience

    Travel Month: Nov 2024

    Room: STANDARD

    SPG GRAND has replied on Tue Jan 07 19:03:23 IST 2025

    Greetings from SPG GRAND Hotel. We thank you for taking the time to review us. We have noted your kind feedback and will ensure the remedial actions are taken to better improve on your suggestion. We do hope you give us a chance to serve you again in the near future.

    2.0

    Not a ideal hotel to stay

    jagadeesh g.family

    Bad hotel to stay. They kept tons of naphthalene balls to hide the smell of hotel and room. The view outside the window is horrible, regretted opening curtains. Dust every where. Stayed only for 4 hrs and checked out

    Travel Month: Oct 2024

    Room: STANDARD

    SPG GRAND has replied on Tue Jan 07 19:05:27 IST 2025

    Greetings from SPG GRAND hotel. We thank you for taking the time to review us. We have noted your kind feedback and will ensure the remedial actions are taken to better improve on your suggestion. We do hope you give us a chance to serve you again in the near future.

    4.0

    Good Stay

    meeravali p.

    Need invoice

    Travel Month: Apr 2023

    Room: STANDARD

    3.0

    Good property that requires upkeep

    sridharan j.loyalty-iconsolo

    The hotel is appealing from outside and has the advantage of a nice location very close to highway. Rooms are designed well but upkeep appears lacking. Floors, walls, bath room mirrors wash basin etc require more cleanliness.

    Travel Month: Feb 2023

    Room: STANDARD

    5.0

    Fab stay

    harsh m.loyalty-iconsolo

    Excellent service and fab stay! no issues at all

    Travel Month: Sep 2022

    Room: STANDARD

    5.0

    Good

    shrawan s.group

    Very good very good very very good

    Travel Month: Sep 2020

    Room: STANDARD

    1.0

    No rooms they said

    pallempati s.loyalty-iconfamily

    I have booked for 1 suit room and 1 standard room and instead, I got 2 standard rooms, they say they can't repay the extra amount which I paid.

    Travel Month: Nov 2019

    Room: STANDARD

    3.0

    Not cleaning even tell multiple depths

    devanand k.business

    1st and 2nd cleaned there after not cleaning even after say repeatedly.

    Travel Month: May 2019 (4-Night Stay)

    Room: STANDARD

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