The property is located in a beautiful location surrounded by greenery. The staff is courteous and polite. The rooms are neat and clean. However, some guests felt that the property is far from the main city of Munnar, which may not be suitable for everyone. The food services need improvement and the wifi was not working properly. Some guests also felt that the property lacked entertainment options like a swimming pool. Overall, the property is good for those who want to explore places other than the usual tourist spots in Munnar.