The property's staff is praised for their kind and polite behavior, good hospitality, and great service. Guests also enjoyed the delicious food and found it worth the money. However, some guests complained about the dirty and poorly maintained rooms, with a weird odor and black water coming out of the taps. The boat moved too slowly and covered a bare minimum area, with mosquitoes being a hindrance after sunset. Some guests found the property overpriced for the experience. Overall, the property offers a mixed experience with both positive and negative aspects.