The property is located near Aravind Eye Hospital in Madurai, making it convenient for patients. However, guests have reported issues with cleanliness, including dirty bedsheets, cockroaches, and mosquitoes in the rooms. The bathrooms are small and poorly maintained, with broken flushes and leaky taps. Some guests have also complained about the lack of hot water and the unavailability of basic amenities like towels and toiletries. On the positive side, the property is easily accessible and has a good restaurant.