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Rooms in a homestay with 24 hour front desk & parking
Review Of Sri Mahalakshmi Deluxe Lodge
Arakkonam North, Arakkonam | 6 minutes walk to Arakkonam Junction Railway Station
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
59 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
- 2
- 1
- 1
- 1
- 3
- 1
- 1
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Review Summary
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Guests appreciate the room size and the quick cooling of the air conditioning. The receptionist is noted for being polite and attentive. However, many reviews highlight issues like dirty rooms, lack of basic amenities like towels and toiletries, and poor room service. Some guests found the overall maintenance lacking, with complaints about bugs and unclean bathrooms. The location is decent, but the amenities leave much to be desired.
Sort by:
Positive first
2.0
Poor Stay
bhavin d.solo
the room was not clean n staff was not helpfhl
Room: ECONOMY AC DOUBLE
1.0
Terrible Stay
divyaa m.group
Very very worst rooms & room service... pls don’t ho here
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Tue Sep 02 15:17:07 IST 2025
Dear Guest ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
Terrible Stay
sudharsan r.business
Old rooms, very bad maintainance, cockroaches are always there for my company. Breakfast was complement but it was horrible overall it was a boodh bungalow
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Tue Jul 08 11:55:08 IST 2025
Dear Guest ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
Terrible Stay
sumanta p.business
No proper house keeping, no towel or soap given. Room was dirty. Bed worst. furniture very bad. location is ok. No food service. Breakfast not provided. Other amenities like old ac and small working geyser
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Wed May 28 09:31:00 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
Terrible Stay
naveen k.
solo
soloLots of bed bugs, no light in toilet, no toiletries, even towel
Room: Standard Single AC
Sri Mahalakshmi Deluxe Lodge has replied on Mon Feb 24 12:44:32 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
I booked a deluxe room, but i got an economy room.
swetha a.family
I booked a deluxe room, but i got an economy room. The amount i spent on that deluxe room was 2796 inr that room is not clean.
Room: Deluxe AC Double
Sri Mahalakshmi Deluxe Lodge has replied on Mon Feb 24 12:44:08 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
4.0
Good Stay
vinod k.
All is we'll
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Thu Feb 13 12:13:21 IST 2025
Dear Traveller, Greetings from PPH ! We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved various operational aspects to ensure bring the best experience for our guests. Rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Warm Regards PPH Living Guest Delight Team
2.0
Doesn't worth the money
kannan h.couple
There are both positive and negative to be mentioned about this hotel. Here is the complete review based on a single day stay experience at sri mahalakshmi deluxe lodge arakkonam on a double deluxe room booked. Pros- 1. Room size was good enough for a couple to stay. 2. Air condition was good and brought the room to a cool temperature in a few minutes. 3. Receptionist was so polite, respectful and very attentive to address all queries and needs. 4. Reception staff understood the purpose of the visit and agreed with the check-in and check-out. 5. Water heater was found good in the bathroom. 6. Tv works fine with good picture and sound quality. Cons- 1. Firstly, the allotted room didn't look clean. But the good part is we requested a change of room and we were provided another room. Unfortunately, the other room also found dirty but definitely better than the room initially allotted. 2. No chairs provided in the room. 3. Sirty strains were found on the bedspreads. 4. Towels, toothbrush, paste, soap, shampoo weren't provided. 5. There are no complementary water bottles provided, no plates for serving food, no glasses to have tea or water in the room. 6. There was a small cupboard found in the room which was found full of dust inside and so we kept all the stuff that we carried on the floor. 7. We booked this with free breakfast but there is no restaurant facility in the hotel. But somehow, hotel staff arranged for a free breakfast of our choice from a nearby hotel. Note- we ordered two sets of idli and vada and we received it in 15 minutes(should be probably from a nearby fast foods shop) idli and vada were rolled up in a paper cover. 8. Bathroom doors were not clean. The towel hanger in the bathroom found rusted. 9. Door locks were found very tight to lock and unlock every time. 10. Floor mat is available only for bathroom use.
Room: Deluxe AC Double
Sri Mahalakshmi Deluxe Lodge has replied on Fri Dec 13 12:02:59 IST 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
3.0
Average Stay
amal s.
Well, hotel the hotel room was not as clean as i expected. The floor were dusty. The bathroom doesn't have any lock on it. And the toilet was not properly cleaned.
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Tue Sep 24 17:37:06 IST 2024
Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
5.0
Family stay room
yuvaraj d.family
familyExcellent stay with good amenities near to araokansm railway station walkable distance pleasant stay.
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 12:35:27 IST 2024
Dear Traveller, Greetings from PPH ! We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved various operational aspects to ensure bring the best experience for our guests. Rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Warm Regards PPH Living Guest Delight Team
1.0
Terrible Stay
diksha s.
Dirty rooms no facilty is given no almera no top sheet given ac not col-ling the room.
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:04:28 IST 2024
Dear Guest Diksha Sambyal, Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
Terrible Stay
ajith p.
This is one of the most terrible experience that i ever had in my life. Room - booked a double room, got a single room room was dirty and the cleaners brought us to the room carrying harpic and domex and just clean t the toilet. We couldnt enter the toilet - too terrible and we havent took bath and toiler for two days. Ac was not working.
Room: Standard Single AC
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:08:16 IST 2024
Dear Guest Mr Ajith P ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
Terrible Stay
pradeep r.business
Cheap service
Room: Deluxe AC Double
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:06:05 IST 2024
Dear Guest Pradeep R, Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
2.0
Not a good lodge for family stay
anand.family
Early check in is subjected to avaibility. Had a bad experience in waking up the front desk or security guard staff when i checked in early morning at around 4 am. Even they were not picking the calls to open the gate. The so called property care taker was not at all responding to calls either. Surrounding atmosphere is also not good at this lodge
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:09:32 IST 2024
Dear Guest Mr Anand K,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
3.0
Good
kartheek b.business
Good, but need to improve facilities in hotel and i paid breakfast but they didn't provide. At least next time i expect better.
Room: Deluxe AC Double
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:10:15 IST 2024
Dear Guest Mr Kartheek B ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
4.0
Good Stay
saravana s.
Silence place
Room: Standard Single AC
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:19:54 IST 2024
Dear Traveller, Greetings from PPH ! We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved various operational aspects to ensure bring the best experience for our guests. Rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Warm Regards PPH Living Guest Delight Team
3.0
Not bad
ueirinban s.family
Exlant location in arakkonan no alternative but not clean
Room: Deluxe AC Double
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:16:43 IST 2024
Dear Guest Mr Ueirinban Seniappan ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
1.0
One of the worst room.
dhanapaul r.family
First of all when we gone for check-in, they denied to give room even though we showed your booking order as they haven't received any booking order from you. After long discussion they gave one worst room. In that ac was not all working, room and cot was like a match box size, from bathroom very bad odour came so we could not have proper sleep through out night. This lodge is not at all suitable for stay. No facilities like food etc was nearby to this. Our money paid for this is totally waste, even for rs 500- also not worth. Consider for avoiding any booking in future and take-out from list. That's i can review now.
Room: Standard Single AC
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:18:40 IST 2024
Dear Guest Mr DHANAPAUL R ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
2.0
Poor Stay
gopinath s.
Ac not cooling, bathroom window glass not there, water tap getting loose. Totally my money waste. I want refund
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:15:32 IST 2024
Dear Guest Mr Gopinath Sheshaiya ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
2.0
Poor Stay
keshava n.
hotel not up to the facilities for the amount they are charging too much for almost zero facilities except ac.
Room: ECONOMY AC DOUBLE
Sri Mahalakshmi Deluxe Lodge has replied on Fri Jul 12 14:14:47 IST 2024
Dear Guest Mr Keshava Narayan ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
