The property's location is its biggest highlight, being very close to the Meenakshi Temple. However, guests have reported several issues with cleanliness and hygiene, including dirty and fungus-infected bedsheets and pillows, unclean bathrooms, and stinking rooms and corridors. The maintenance of the rooms is also poor, with damaged blankets and no basic amenities like toiletries and towels. The staff's behavior has been reported as rude and uncooperative, and the lift is in a bad condition. Guests have also faced parking issues and noise disturbances due to ongoing construction work.