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Review Of SS Grand Hotel with Swimming Pool0123401234

Kottakuppam, Auroville | 1.9 km drive to Serenity Beach, Pondicherry

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.5
    Very Good

    60 Ratings, 22 Reviews

    excellent
    40%
    very good
    12%
    average
    22%
    poor
    13%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness4.6
    • Value For Money4.5
    • Child Friendliness4.3
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    Reviews Summary

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    The property offers a decent stay with helpful staff and a nice swimming pool. Many appreciate the assistance with renting scooters. However, guests have raised concerns about its remote location, which is tricky for families and accessing basic amenities. Some also noted maintenance issues and cleanliness. Overall, it has its highlights but does have room for improvement.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shaiek k.family with 2 kids

    I can’t check in into the hotel because of it’s location was soo far to city. It was not convenient to family and children. It was only for drinking alcohol and private party’s. So I requested to make my trip to shown one tag line for not able to families. I have contacted customer care to get my refund also.

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    aman c.couple

    good stay m, stayed for 3 days. no disturbance, very helpful people around will help you in rental scooter.... .

    Travel Month: Sep 2025

    Room: Deluxe Room

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    5.0

    nice stay

    aman c.couple

    good experience. nice staff very very understanding and helpful. helped in renting scooty too.........

    Travel Month: Sep 2025

    Room: Deluxe Room

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    5.0

    Must Try Place

    anthony r.family

    Good stay Good Swimming pool Good Lounge Good Toilet Good Bed Good AC Good Staff Good Price Good Helping for child food

    Travel Month: Aug 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    tasadak h.

    Unfortunately, it was not a pleasant experience. The location is far from the city and quite difficult to find, especially if you're not familiar with the area. There were no proper signs or directions, making the journey even more frustrating. Upon arrival, i was disappointed to see that the hotel's maintenance was almost nonexistent. The room looked outdated, the furniture was worn out, and the bathroom was in terrible condition. The cleanliness was below average, and it was clear that the hotel staff did not prioritize upkeep. The worst part came after checkout when the staff suddenly accused me of damaging the washroom pipe! i had no issues with the bathroom while staying there, yet they tried to put the blame on me. It felt like an unfair attempt to charge extra money, which was completely unacceptable. Overall, i would not recommend this hotel to anyone. The poor maintenance, inconvenient location, and dishonest staff made it a very disappointing stay. Save yourself the trouble and look for a better place.

    Travel Month: Feb 2025

    Room: Deluxe Room

    4.0

    Good Stay

    mahendra r.

    Everything is good i got bitten by mosquito and i turned ac and fan nothing worked instead lf that everything is good

    Travel Month: Feb 2025

    Room: Classic Swimming Pool View

    2.0

    Poor Stay

    ashika p.

    Stay is not true to its image. Unfortunately stay was not worth therefore we had to check within 2 hours of check in .

    Travel Month: Feb 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    p r.family with 3 kids

    very nice place to visit with family. swimming pool are also good for kids & family. rooms & bathrooms are also good. well maintained.

    Travel Month: Feb 2025

    Room: Classic Room

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    3.0

    Average Stay

    santoshkumar v.

    No proper ventilation in bathroom, no proper windows, no laundry services

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    bhagyashree s.group

    Hotel was Excellent. The service was good and we were taken good care of nad it is secured for girls group also.

    Travel Month: Jan 2025

    Room: Classic Room

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    5.0

    shareshah

    bashudha r.family with 4 kids

    hotel atmosphere is very good and decent location 🙂🙂🙂🙂🙂

    Travel Month: Jan 2025

    Room: Classic Swimming Pool View

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    • user photos
    • user photos
    5.0

    Excellent Stay

    ashwini s.family with 2 kids

    nice

    Travel Month: Jan 2025

    Room: Classic Room

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    • user photos
    • user photos
    1.0

    below standard hotel. not fit to be active

    vivek n.couple

    Worst and very bad experience. The hotel stands below the standard.. The pictures shown are during inaugural. Looks like abondened property. Lack of maintenance. Careless staffs.

    Travel Month: Dec 2024

    Room: Classic Room

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    5.0

    great

    aasim a.family

    It was a nice stay. The stay is safe and pleasant . I have travelled with family and it was a super experience

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos
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    3.0

    Average Stay

    sachrudha j.family

    The hotel room was ok only, i wouldn't say it was good. The sheets had stains on them. The ac and geyser were working. But tv couldn't be turned on. Swimming pool access was rejected by the hotel staff.

    Travel Month: Aug 2024

    Room: Classic Room

    1.0

    Terrible Stay

    imtadullah.

    As per my experience i would like to share below 1. The hotel is far out and the road conditions are pathetic 2. Does'nt have basic amenities like drinking water. 3. If you need tea or food you have to go at-least 1. 5 kms 4. Mainly i found frog inside the bathroom and cockroaches in room. 5. This hotel is not suitable for family stay.

    Travel Month: May 2024

    Room: Classic Room

    2.0

    Poor experience

    akshat c.couple

    Location was very far from main road bathrooms were not clean at all with insects and bugs even frogs bedsheets were not clean at all too

    Travel Month: Mar 2024

    Room: Classic Room

    5.0

    Excellent Stay

    manoj k.

    In this budget this room was excellent. It is hard to find this hotel no hotel is near by this stay they don't provide breakfast complementary

    Travel Month: Mar 2024

    Room: Classic Room

    4.0

    Decent hotel

    chandra s.loyalty-icongroup

    Decent hotel for short stay and close to beaches and temples in pondicherry. Rooms and bathrooms are clean

    Travel Month: Nov 2023

    Room: Classic Room

    5.0

    Excellent room and cleaning

    aravinth m.group

    Excellent room and cleaning with tv and swimming pool battery backup and location is very peaceful.

    Travel Month: Oct 2023

    Room: Classic Room

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