The property is located near the Golden Temple and Jallianwala Bagh, making it convenient for tourists. The staff is polite and professional, with special mention to Atamveer, Aman, and Mam. The rooms are clean but small and congested, not up to the standards of a 4-star property. The restaurant service is slow, but the food is good. The breakfast buffet has a variety of options, but it is served in installments. The property lacks basic amenities, and the parking is not private, leading to damage to vehicles.