The property itself is quite nice, but the location is a bit inconvenient. If you’re traveling by car, you’ll need to park about 100 meters away and then walk along a small trail to reach the villa, which can be a little difficult for some. The caretakers were generally polite, but once their duties were completed and we had provided feedback, they refused to help carry our bags back to the car and kept insisting on more feedback, which felt unnecessary.
At check-in, we were told that early check-in would only be possible if the villa was vacant, otherwise the standard time was 2 PM—which was perfectly acceptable to us. However, during check-out, they asked us to leave by 11 AM because the next guests were arriving at 12, which felt inconsistent and a bit unfair.
StayVista at Mawi Summers has replied on Wed Oct 01 15:22:47 IST 2025
Dear Ritwik,
Thank you for sharing your detailed feedback. We’re glad you found the property well-maintained, but we’re truly sorry about the inconvenience caused by the approach to the villa and the inconsistency in check-in/check-out communication. We also regret the discomfort caused by the caretakers’ handling of assistance and feedback.
Your inputs are extremely valuable and have been shared with our operations team to ensure better guest support, clearer communication, and improved hospitality standards going forward.
We appreciate your balanced review and hope you’ll give us another chance to provide you with a smoother and more enjoyable experience.
Warm regards,
Team StayVista