The house wasn’t clean, the flush wasn’t working, there was a mouse inside the living room.
Also, we had paid for the meals 10days in advance, but they forgot to serve us lunch, and we got lunch around 3.30pm which was also all cold.
The standard of a stay vista stay did not apply to this property. A very average and not worth the money stay.
StayVista | Bianco 4 BHK Villa
Hello Harshit.
Greetings from StayVista!
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness, maintenance, and timely service are top priorities for us, and we deeply regret that we fell short in these areas during your visit. The concerns about the flush not working, the mouse in the living room, and the delay in your lunch service are completely unacceptable, and we are sorry for this.
It’s disappointing to hear that your experience did not meet the standards you expect from StayVista. We understand how frustrating it must have been to have paid for meals in advance and not receive them on time, especially with the quality of food being served cold.
Your feedback is valuable, and we are committed to making necessary improvements to avoid similar issues for future guests. We truly hope you’ll give us another chance to provide you with the high-quality experience that StayVista is known for. Once again, we apologize for the inconveniences.
Team StayVista.