The Berg Ooty property is highly recommended for families and offers breathtaking views of the mountains. The staff is friendly and supportive, and the rooms are spacious and well-maintained. The caretaker is especially helpful and the food is delicious, just like home-cooked. The property is located on a mountainside, and the access road is difficult, but the caretaker can help navigate it. The property offers a completely private space and a small trek behind the hotel. Overall, guests loved their stay at the Berg Ooty property and would recommend it to others.