The property is located in the heart of the town, making it convenient for guests to explore nearby attractions. The rooms are spacious and well-maintained, with beautiful views from the higher floors. The rooftop swimming pool is a highlight, offering a serene atmosphere. The staff is courteous and helpful, ensuring a comfortable stay. However, some guests have mentioned issues with cleanliness and slow service. The food quality and variety have received mixed reviews. Overall, it's a decent property for a comfortable stay in Thekkady.