Review Of Subham Hill Resort

Location

The property is located in a good location with proximity to local sightseeing spots. The view from the property is breathtaking and the surrounding is peaceful. It is also conveniently located near Montfort school and few famous peak points like Ladygents and children's peak points. However, during the season, parking may be a problem as the parking space is limited.

Cleanliness

The property is well-maintained and the rooms are clean and neat. However, some reviews mentioned that the cleanliness could be improved, especially in the bathroom. The housekeeping service is not up to the mark and some guests complained that the linens were not changed and were smelly.

Food & Dining

The food quality is average and the menu is limited. Some guests found the food to be overpriced and not worth the money. However, some guests enjoyed the home-made food and found it tasty. The complimentary breakfast menu is fixed and needs to be changed. The restaurant service is not up to the mark and some guests complained about the pungent smell in the restaurant.

Amenities

The property has basic amenities like hot water, TV, and parking space. However, some guests mentioned that the property lacks amenities like AC, water bottles, and Wi-Fi services in all rooms. The property does not have proper ventilation in the washrooms and some guests complained about the lack of cupboard, dustbin, and mirrors in the rooms.

Staff

The staff behavior is a mixed bag with some guests finding them kind and cooperative while others found them rude and unhelpful. Some guests complained about the staff's reluctance to provide room service and the lack of response to calls. The check-in experience was not up to the mark and some guests complained about the staff's confusion regarding the booking and payment. However, some guests found the staff to be friendly and responsive.