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Review Of Sugar Palm Hotel Gwalior

Name: Sugar Palm Hotel Gwalior
Address: 96/97, Kailash Vihar, City center, ,Gwalior (M.P.),India, Gwalior, 474011, IN
Price range: Sugar Palm Hotel Gwalior Price starts at INR 1,885/Night
Rating: 3

Tulsi Vihar Colony, Gwalior

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User Rating & Reviews

everyone
family
solo
business

3.0

Good

43 Ratings, 13 Reviews

excellent

14%

very good

21%

average

28%

poor

26%

bad

12%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.0
Cleanliness3.0
Food3.0
Value For Money2.4
Facilities3.3

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Traveller Impressions

The property is located in the city center and is worth the money. The staff is polite and helpful, and the service is excellent. However, some guests have complained about delayed service, poor room cleaning, and rude behavior from the front office and kitchen staff. The room charges are high, and some guests have been charged more than the MRP for water bottles. The food is average, and some guests have found it oily. The bedding needs to be cleaner, and some guests have found germs on the floor. Overall, the property is good for a budget stay, but there is room for improvement in terms of cleanliness and service.