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Pelling, Pelling
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Guest Reviews
Excellent Stay
Rated 5.0 by Nishant Kumar . Family Traveller . Sep 12, 2024
The location is in the main town. Rooms were spacious, clean and with beautiful mountain view. Hotel staffs were cooperation and well mannered. Well recommended for stay.
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Sumitel Pelling has replied on Dec 05, 2024
Thank you so much for your kind feedback! We are thrilled to hear that you had an excellent stay with us and enjoyed the location, spacious rooms, and beautiful mountain view. Our team appreciates your recognition of their efforts in providing cooperative and well-mannered servic... Read more
Good
Rated 5.0 by Souvik Bose . Business Traveller . Sep 11, 2024
Excellent environment, hotel atmosphere is very nice, lift not working except that rest of things are nice
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your feedback! We're glad to hear that you enjoyed the environment and the hotel atmosphere. We apologize for the inconvenience caused by the lift not working and appreciate you bringing it to our attention. We hope to have the opportunity to welcome you again and p... Read more
Excellent Stay
Rated 5.0 by Sumit K Agarwal . May 17, 2024
Excellent property, good location and amazing views of kanchengunja right from your room. Attic suite rooms are a delight for families. And the staff is very very courteous.
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the property, the location, and the stunning views of Kanchendzonga from your room. We're also pleased that the Attic Suite room was perfect for your family, and that you had a great experience with ou... Read more
Best stay
Rated 5.0 by Jaikishan Raja . Couple Traveller . May 05, 2024
Best place to stay at pelling good atmosphere delicious veg food new property good service cleanliness
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your positive feedback! We're so glad to hear that you enjoyed your stay in Pelling. It's wonderful to know that you appreciated the atmosphere, delicious vegetarian food, and the cleanliness of the property. We strive to provide excellent service, and we're happy... Read more
Awesome. We loved it
Rated 5.0 by Divya Lobo . Family Traveller . May 04, 2024
Excellent hotel. Well maintained rooms and toilets. We loved it. If you want the view choose premium room. Or you will get the view from the hotel window. Located in upper pelling. Good food.
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience at our hotel. It's wonderful to know that you loved the rooms, food, and the view. We're happy you chose the premium room to enjoy the best views of Upper Pelling. Your positive commen... Read more
Excellent Stay
Rated 5.0 by Rajesh Dhawan . May 02, 2024
Great experience
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience. We hope to welcome you back soon for another excellent stay! Read more
Excellent Stay
Rated 5.0 by Yashomati Bahirat . Apr 29, 2024
The hotels were clean and staff was friendly and food was really good.
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Sumitel Pelling has replied on May 02, 2024
Dear valued guest, Thank you for taking the time to provide us with feedback. We're thrilled to hear that you found our hotels clean, our staff friendly, and our food delicious. The cleanliness of our hotels is a top priority, and we're glad that it met your expectations. W... Read more
Excellent Stay
Rated 5.0 by Priyanka Das . Apr 01, 2024
Property location was good as well as every staff behaviour is also good. Food quality was delicious. Recommend every one to stay here at pelling.
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Sumitel Pelling has replied on Apr 04, 2024
Dear valued guest, Thank you for choosing to stay at Sumitel Pelling. We are delighted to hear that you had a positive experience during your stay. Our prime location, along with our staff's excellent behavior, ensures that our guests have a pleasant stay. We are also thril... Read more
Excellent Stay
Rated 5.0 by Dipam Debnath . Mar 27, 2024
It's excellent & pleasure stay indeed. I'll revisit here again whenever planned for pelling
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Sumitel Pelling has replied on Apr 01, 2024
Dear valued guest, Thank you for choosing Sumitel Pelling and for sharing your wonderful feedback. We are thrilled to hear that your stay was excellent and a pleasure for you. It is our utmost priority to provide exceptional experiences for our guests, and we are pleased to kn... Read more
Excellent Stay
Rated 5.0 by Soumitra Ghosh . Mar 20, 2024
The Hotel is awesome, The environment is mind blowing and also the services are good…. Having a good stay at here…
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Sumitel Pelling has replied on Mar 23, 2024
Dear Valued Guest, We are absolutely thrilled to hear that you are having an awesome stay at our hotel. Your feedback has truly made our day! We strive to create a mind-blowing environment that leaves a lasting impression on our guests, and we are delighted that you have exper... Read more
Excellent Stay
Rated 5.0 by Shashank Gujjer . Family Traveller . Nov 01, 2023
The food is testy room was clean morning tim e nice view at the room staff was very helpful friendly ms sneha she is make a coffee very testy over all staff was good
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Sumitel Pelling has replied on Nov 08, 2023
Dear Mr.Gujjer, Thank you for taking the time to share your experience with us. Our team are delighted to read your wonderful message and are glad to hear that you enjoyed you time at Sumi Pelling. Commitment to excellence and guest satisfaction are our utmost priority and we are... Read more
Good Stay
Rated 4.0 by srimanprasad Thodupunuri . May 03, 2024
The service was too good, rooms were neat and tidy, we had breakfast and it was buffet. The taste was super, everything was too good
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience at our hotel. It's wonderful to know that you loved the rooms, food, and the view. We're happy you chose the premium room to enjoy the best views of Upper Pelling. Your positive comments... Read more
Good Stay
Rated 4.0 by RAJIV AGRAWAL . Business Traveller . Dec 18, 2023
The hotel stay was awesome, hospitality from staff was excellent. Specially akansha from restaurent was very attentive. I strongly suggest this hotel for stay.
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Sumitel Pelling has replied on Jan 02, 2024
Dear Mr.Agrawal, Thank you for taking the time to share your experience with us. Our team are delighted to read your wonderful message and are glad to hear that you enjoyed you time at Sumitel Pelling. Commitment to excellence and guest satisfaction are our utmost priority and we... Read more
Worst ex
Rated 3.0 by Umesh GARG . Family Traveller . Oct 22, 2024
Location of hotel is good. Except food and service in restaurant nothing was good about this hotel. Lift was not working, no one available after 2200 hr for room service. They are switching off even room light after 2300hr. Worst experience with this property of yashree
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Sumitel Pelling has replied on Dec 05, 2024
We deeply regret that your experience at our hotel did not meet your expectations. We sincerely apologize for the inconvenience caused by the issues with the lift, room service, and the lighting. Your feedback is extremely valuable, and we will take immediate steps to address the... Read more
Average Stay
Rated 3.0 by Piyush Kasera . May 18, 2024
Location is good we get near by pure veg restaurant here named havmor lift works only morning and night during breakfast and dinner rest of the time u have to climb stairs. Breakfast options very limited. In short the tariff they charge does not justify
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for sharing your feedback. We're glad to hear that you liked the location and the nearby restaurant. We apologize for the inconvenience caused by the limited lift service and the breakfast options. We take your comments seriously and will work on improving the lift avai... Read more
Not upto mark
Rated 3.0 by Pravin Bhalerao . Family Traveller . May 14, 2024
Average hotel. Problem of electricity, elevators not working. Location is okay. But don't prefer for longer stay.
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the property, the location, and the stunning views of Kanchendzonga from your room. We're also pleased that the Attic Suite room was perfect for your family, and that you had a great experience with ou... Read more
Poor Stay
Rated 2.0 by Ankit Soni . Jun 03, 2024
My breakfast was prepaid. The day before checkout, the receptionist said that they will give packaged breakfast in the morning. But during checkout no one was at reception and nobody gave breakfast for which i have already paid during hotel booking. Kindly initiate a refund for my prepaid breakfast.
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused regarding your prepaid breakfast. This should not have happened, and we understand your frustration. We will investigate this matter with the hotel management to ensure it is res... Read more
I will prefer not to go
Rated 1.0 by Piyush Chauhan . Family Traveller . Jun 10, 2024
It was very worst hotel and their service was very poor their food was very worst i have booked 7 premium rooms but they gave me 5 premium rooms and 2 normal rooms
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand how important it is to receive the rooms you have booked, and we're sorry that this was not provided as expected. We also regret that the service and ... Read more
Terrible Stay
Rated 1.0 by Prakash Shah . Jun 04, 2024
They allotted us down stairs rooms, rooms are stinky, full of mosquitoes, no ventilation, even towel & napkin are not good. We can’t sleep full night due to mosquitoes. Excellent
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Sumitel Pelling has replied on Dec 05, 2024
Thank you for your feedback. We apologize for the discomfort you experienced during your stay. It’s concerning to hear about the issues with room cleanliness, mosquitoes, and ventilation. Please be assured that we take your comments seriously, and we will address these areas to i... Read more
Naku
Geyzing
Near Mall Road
Ranipool
Near Darjeeling Bus Stand
Near Darjeeling Bus Stand
Kalimpong Khasmahal
Gandhi Road
Near Mall Road
Pankhabari Rd
Near Mall Road
Gandhi Road
Upper Pelling
Pelling
Geyzing
Naku
Upper Pelling
Naku
Pelling
Lower Pelling
Naku
Upper Pelling
Pelling
Upper Pelling
Naku
Pelling
Upper Pelling
Lower Pelling
Naku
Geyzing
Naku
Pelling
