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4.5
Excellent
10 User Reviews and 32 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Priyanshu Kumar . Dec 10, 2024
It was a pleasurable experience with my 6 friendsmonly issue is that location is little bit far, otherwise hotel room was very good
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Excellent Stay
Rated 5.0 by Manju Prasad . Dec 10, 2024
We had a great experience there. Rooms and service was great
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Excellent Stay
Rated 5.0 by priyanka solanki . Couple Traveller . Dec 07, 2024
Great stay at summit. Good and humble staff to interact with. Great breakfast options and loved the cleanliness in the rooms. Thanks alot
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Excellent Stay
Rated 5.0 by Bhumika Marmat . Dec 06, 2024
Loved the place, the hospitality was unmatched, the staff was very helpful in fulfilling any need we had, from suggestions on our next destination to special requests for food. Loved my stay there, would recommend everyone to go
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Excellent Stay
Rated 5.0 by Rajesh Kumar . Nov 29, 2024
The hospitality was unmatched. The food variety was exceptional, and the taste was extremely delicious. All of the staff members were genial and humble, and cooperative. On the other hand, the resort was marvellous. I personally believe that summit grand resort and spa is the best resort in gangtok. I suggest everyone travel-ling here, to definitely book a stay at this resort, due to its exceptional services.
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Summit Grand Resort & Spa (Brand New Resort) has replied on Dec 04, 2024
Thank you for your glowing review and kind words about Summit Grand Resort and Spa. We are delighted to know you enjoyed our unmatched hospitality, delicious food, and exceptional service. Your appreciation of our staff's humility and cooperation means the world to us.
We're t... Read more
Best place to stay at burtuk
Rated 5.0 by Arun Pereira . Business Traveller . Nov 27, 2024
Rooms are clean with all standard amenities. Staff are polite and very friendly. Had a great stay. Breakfast was superb.
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Summit Grand Resort & Spa (Brand New Resort) has replied on Dec 04, 2024
Thank you for your wonderful feedback! We are thrilled to hear that you had a great stay at our property in Burtuk and appreciated our clean rooms, standard amenities, and the hospitality of our friendly staff.
It's delightful to know that you enjoyed the breakfast experience ... Read more
Great sta
Rated 5.0 by Khushahal Kant Upraity . Family Traveller . Nov 23, 2024
Our stay at this hotel was excellent. I wish i had a longer stay there. Staff is very courteous (specific mention- nisha)
food is great too. Overall our stay was wonderful.
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Summit Grand Resort & Spa (Brand New Resort) has replied on Dec 04, 2024
Thank you for your kind words and for sharing your experience with us. We’re delighted to know that your stay was excellent and that you wished it could have been longer!
It’s wonderful to hear that our courteous staff, especially Nisha, made a positive impression on you. Your... Read more
Good Stay
Rated 4.0 by Apurva Saraf . Nov 16, 2024
5 excellent
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Average Stay
Rated 3.0 by divya Singh . Nov 12, 2024
Yeah so basically the food was not good. And the service was lilo slow
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Summit Grand Resort & Spa (Brand New Resort) has replied on Dec 04, 2024
Thank you for sharing your feedback. We sincerely apologize that the food and service did not meet your expectations during your stay. Your comments are valuable to us, and we are addressing these concerns with our team to ensure a better experience for all our guests.
We hope... Read more
Poor Stay
Rated 2.0 by Sreejit Nair . Nov 06, 2024
No geysers have been working for the past three days. They carry out repairs, which get them working temporarily, but the issue keeps recurring. Unfortunately, in a cold place, repeated follow-ups and time wasted waiting for a proper hot water solution disrupt the whole experience, dampening the mood for sightseeing and affecting the overall vacation. Had already shared a pic yesterday. Jacuzzi not working as well
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Summit Grand Resort & Spa (Brand New Resort) has replied on Dec 04, 2024
We sincerely apologize for the inconvenience caused during your stay. The issues with the geysers and jacuzzi are deeply regrettable, especially considering the importance of hot water in a cold location. Please rest assured that your feedback has been taken seriously, and our ma... Read more