The property is well-maintained with spacious and clean rooms. The staff is polite and supportive, especially in the restaurant and reception. The location is a little far from the city center, but the service and food are excellent. The property offers good amenities, including a lift on every floor. However, some guests have complained about poor management, bad food quality, and slow service. The property offers a pleasant stay with a beautiful view from the windows, but some guests have faced issues with geysers and jacuzzi not working.