The property has received mixed reviews from guests. Some have praised the hospitality and service, describing it as fabulous and impressive. The rooms have been described as clean and comfortable with modern amenities. The location has been praised as excellent. However, some guests have had negative experiences, with complaints about cleanliness, lack of basic amenities like water, towels, and blankets, and misbehavior from staff. Some guests have also reported being charged extra for basic amenities like air conditioning.