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Review Of Super Collection O Civil Lines Near Old Bus Stand Formerly Imperial0123401234

Civil Lines, Bareilly | 2.2 km drive to Bareilly City Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    260 Ratings, 128 Reviews

    excellent
    32%
    very good
    20%
    average
    13%
    poor
    12%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 3
    • 5
    • 1
    • 2
    • 2
    • 2
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness3.9
    • Room3.3
    • Food3.3
    • Hospitality4.4
    • Value For Money3.3
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    Review Summary

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    Guests appreciate the friendly and helpful staff, noting that the property has a good location near the market area. Many enjoyed clean and spacious rooms, along with a comfortable atmosphere. However, cleanliness issues and inconsistent service have been highlighted, particularly regarding the bathrooms and food facilities. The lack of a functioning lift is also a noted inconvenience for some.

    Sort by:

    Positive first
    2.0

    Poor Stay

    babli c.solo

    The room was very dirty with no cleaning

    Travel Month: Sep 2025

    Room: Deluxe

    5.0

    nice staff

    dinesh.solo

    good experience..... comfortable stay...... staff is very helpful..................................

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe

    2.0

    Poor Stay

    ghulam s.group

    Room and surrounding areas like gallery, toilet were very dirty

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Poor Stay

    rizwan q.

    Breakfast ke paise wapas karaea hotel imperial mein kitchen nahin tha apne pass nahin mila

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    Excellent Stay

    manoj t.family

    Great. Hotel Staff is good and friendly. Rooms are neat and clean. Check in and check out experience is also good Great. Hotel Staff is good and friendly. Rooms are neat and clean. Check in and check out experience is also good.

    Travel Month: Jul 2025

    Room: Deluxe

    • user photos
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    • user photos
    1.0

    Terrible Stay

    shalini s.solo

    no power, AC was leaking, dirty washroom.. there is no kitchen but they are offering booking with breakfast. room was totally different from picture they are showing in

    Travel Month: Jul 2025

    Room: Deluxe

    5.0

    Situated in main maket, rooms are well furnished, staff is very trained.

    family

    Situated in main maket, rooms are well furnished, staff is very trained. All facility nearby available.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe

    2.0

    Poor Stay

    mo k.

    Complementary 2 hour checkout wouldn't given by the property. However I've checkin late by 2.5 hours. Damaged the trip plan! Poor service

    Travel Month: May 2025

    Room: Deluxe

    5.0

    Room

    bhanu g.couple

    Staff: How friendly and helpful the staff were Rooms: How comfortable and spacious the rooms were"The rooms were spacious and spotless, with great décor and crisp bed sheets" 

    Travel Month: Dec 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    anil a.

    I was stay in room no.309 room was dirty.there was no drinking water provided by hotel.receptionist was very rude .in room lots of open electric wire.worst experience ever

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    abhay y.

    receptionist make me wait to check in room was dirty there is no soap or towels in bathroom overall experience was terrible 😔😔😔

    Travel Month: Feb 2025

    Room: Classic

    5.0

    A place that feels good

    ajay k.

    The hotel provided excellent service and great value for the price. The room was clean and comfortable. Would definitely return.

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Sweet welcoming stay

    rishabh p.

    Clean surroundings with a cozy bed made the stay better. Staff’s service was quick and reliable.

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Super cozy and quiet

    adnan z.

    Perfect for a short and convenient trip. Every area of the hotel was clean and well-kept.

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Highly comfortable

    rayyan z.

    The bed was cozy, and the room setup made it easy to relax. Everything was arranged with attention to detail.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    niraj k.business

    yah ekadam bekar hotel hai is Hotel mein koi suvidha nahin milati breakfast ke naam per inke Hotel mein kitchen hi nahin hai. na Hotel mein geyser hai na light jaati hai to light nahin aati 5-10 minut meri samajh mein nahin aata isko kisne 3 star de diye. bilkul ghatiya hotel hai koi bhi Hotel ko book na Karen meri taraf se zero Bata zero hai

    Travel Month: Nov 2024

    Room: Classic

    • user photos
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    • user photos
    • user photos
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    • user photos
    • user photos
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    5.0

    Excellent Stay

    dharmendra.

    The room was clean, and the staff was friendly and always available to help. We had a nice stay at the hotel.

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Quick service

    narayanan.

    The hotel offered everything we needed for a quick stay. The room was tidy, and the staff was always available to help us out.

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Neat room

    anand.

    The hotel provided a smooth experience with a clean room and staff who were quick to help.

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Helpful visit

    satyadev.

    The room was clean and cozy, and the staff was always there to help with anything we needed.

    Travel Month: Oct 2024

    Room: Classic

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