The property's location is good, but the staff is rude and unprofessional. Guests complained about the lack of basic amenities like toiletries, TV remote, and bathroom locks. Some guests also reported unhygienic rooms with bedbugs. The property's management was uncooperative and demanded extra payment despite the booking being non-refundable. However, some guests had a pleasant stay and appreciated the property's cleanliness and amenities. Overall, the property has mixed reviews with some guests having a good experience while others faced issues with the staff and room hygiene.