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Patiala, Patiala
30 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a mixed bag of reviews. While some guests appreciate the nice staff and good food, others have concerns about cleanliness and maintenance, like unclean bathrooms and issues with AC. Some highlight a peaceful location and parking availability, but there are significant complaints about service quality and room conditions. Overall, it's a spot with potential needing improvement in housekeeping and facilities.
Terrible Stay
I want to complaint about that hotel.
Room: Classic
Fake photos of hotel
businessWhat I have checked on MMT, the same was not delivered. Room was in worst condition and bathroom was uncleaned and without soap.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Sat Jan 25 10:26:05 IST 2020
Hi Ramandeep, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Sakshi!
Less cooperative
They don't even allow us to sit in the corridor.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Wed Dec 25 11:26:07 IST 2019
Hey Rafiq, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Suresh!
Everything fine
Everything in the hotel looks nice.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Sun Dec 15 12:18:22 IST 2019
Hi Manav, thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Amit!
Refuse
They refuse to give us room. Its very bad service provided by Oyo.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Wed Oct 23 23:15:24 IST 2019
We are so disappointed to hear such kind of experience, Deepinkar! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
As shows on Google not that real
I want to give 0 ratings to the hotel and for the reception people as his behaviour was not acceptable. He doesn't have manners how to talk with ladies. Never stay at this hotel and also not recommend to anyone.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Wed Sep 18 17:53:25 IST 2019
Hey Pinkirani, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit
Nice hotel stay
Nice hotel guys. Family.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Mon Sep 16 06:37:45 IST 2019
Thank you so much for the amazing feedback, Som Shaksham! We will put in our efforts to provide consistent service to your future visits. Regards, Sagar
Nice hotel guys, parking available.
Nice hotel guys, car Parking Available.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Tue Sep 17 06:43:42 IST 2019
Thank you for your positive comments, Som Shaksham! Glad to hear that you enjoyed your stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Rahul
Nice hotel
So nice hotel staff service, so nice person.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Fri Sep 13 06:38:55 IST 2019
Hi, Som Shaksham! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Vishal
About room facility
Oyo soap and towel are not received in this room so I m not satisfied
Room: Classic (2X)
Super OYO Urban Guest House has replied on Thu Sep 05 23:15:10 IST 2019
Never meant to disappoint you, Aman! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards, Amit.
Good Stay
Everything good. Located at peaceful area. Service was good but tea not that good.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Thu Jul 11 22:36:39 IST 2019
Thanks for the suggestion, Manav! We shall pass it along to our concerned team to enhance your experience with us. Regards, Sagar
Ac not working
Ac not working poor facilities and management
Room: Classic (2X)
Super OYO Urban Guest House has replied on Thu Jun 27 18:20:24 IST 2019
Hi, Abhinav! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Pravin
Dirtiest hotel
It was all dirty. From bedsheets to toilet everything was dirty like someone else stayed there.
Room: Classic (2X)
Super OYO Urban Guest House has replied on Fri Jun 21 23:41:16 IST 2019
We re sorry to hear this experience, Bharat! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Jamil
Most worst hotel
soloMost worst hotel I have ever visited this hotel is only for love birds
Room: Classic Room
Super OYO Urban Guest House has replied on Thu Jun 06 14:27:30 IST 2019
Dear Guest, sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead.
Economic one
businessIt was newly built Guest House with well organised stuffs but House keeping needs lot of efforts to improve. Thanks for providing mosquito repellent otherwise it would be really cumbersome to stay in your room. Food provided by them was above average.
Room: Classic Room
Super OYO Urban Guest House has replied on Fri May 10 20:45:51 IST 2019
Hi, Arun! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Vishal
Good staff
Not a good property. Staff is good. Electricity problem. Washroom not washed.
Room: Classic Room
Super OYO Urban Guest House has replied on Thu Jun 06 13:15:32 IST 2019
Dear Guest, Thank you for your rating and valuable feedback. We have duly noted your feedback and ensure better stay in the future.
Happy
I Am happy, I have chosen this hotel for stay. All about the hotel is very nice for stay
Room: Classic Room
Super OYO Urban Guest House has replied on Tue Apr 16 09:49:23 IST 2019
Thank you for rating us highly, Aaqib Hamid! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Pravin
Harinder Nagar
Patiala
Sector 66
Phase 1
Sector 62
Ambala
Sector 58
Sector 117
Sector 115
Patti Mehar
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Guru Nanak Nagar
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Yadvindra Colony,
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Baradari
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Nabha Gate
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Upkar Nagar
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Upkar Nagar
Patiala
Yadvindra Colony,
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Yadvindra Colony,
Punjabi Bagh
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Patiala
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Karheri
