The property has received mixed reviews from guests. Some guests have appreciated the location, staff behavior, and cleanliness of the rooms. However, many guests have complained about the unhygienic conditions, lack of basic amenities like towels and toiletries, and unprofessional staff. Some guests have also reported issues with the check-in process and extra charges. Cockroaches in the rooms and dirty linen were also a common complaint. Overall, the property seems to have some positives but needs improvement in several areas.