The property is located near Chennai Central Railway Station, making it a convenient location for travelers. However, guests have reported several issues with the property, including poor maintenance, unclean rooms, and unprofessional staff. Some guests have also complained about the lack of basic amenities such as drinking water, soap, and towels. On the positive side, a few guests have appreciated the friendly staff and the property's prime location. Overall, the property seems to have several shortcomings that need to be addressed.