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COUPLE
FAMILY
BUSINESS
2.9
Average
36 User Reviews and 91 Ratings
Location1.5
Cleanliness2.3
Room3.3
Food1.3
Value for Money2.6
Security2.4
Recent reviews highlight issues about stay experience
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Guest Reviews
Excellent hotel pacific ocean room service is very comfortable and excellent
Rated 5.0 by Linken Dalai . Oct 04, 2024
This hotel room is very comfortable and nice bedroom, hotel staff are very corporate. Room very fresh ness
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Great experience
Rated 5.0 by Kabir Bose . Jul 29, 2024
We had a great time staying here. The room was spacious and well-maintained.
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Comfortable and amazing
Rated 5.0 by Aarush Mehta . Jul 27, 2024
Agar budget tight hai toh yeah ekdum jackpot hai! bhut acha mahol hai ya-ha ke staff bhi helpfull hai
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Comfortable rooms
Rated 5.0 by Rajeev Jha . Jul 15, 2024
Fantastic service! the bed was comfortable, ensuring a restful night's sleep. A decent place for a short stay.
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Charming place
Rated 5.0 by Subhajit Das . Apr 29, 2024
Charming place with a welcoming feel. A truly great stay.
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Lovely experience
Rated 5.0 by Advait Patwardhan . Apr 10, 2024
Such a lovely experience! the hotel's comfort was amazing.
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Fantastic stay
Rated 5.0 by Shashi Sharma . Apr 04, 2024
Had a fantastic stay! the hotel's ambiance was great.
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Excellent Stay
Rated 5.0 by Govind Dhillon . Mar 14, 2024
Hospitality was very nice. All staff was very polite and humble.
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Housekeeping arrives everyday
Rated 5.0 by NIRMALA SAI . Mar 11, 2024
Every day, housekeeping arrives at a particular time to empty the trash, provide fresh towels, and make the bed again.
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Bathrooms were clean
Rated 5.0 by AJAY DEBI . Mar 09, 2024
The stay was enjoyable, and the staff was really helpful and friendly. The room and bathrooms were clean and in decent condition.
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Maintained properly
Rated 5.0 by MANOJ SUTHAR . Mar 09, 2024
The hotel is maintained properly, and the rooms are clean and big. The staff is extremely kind and friendly. The location is excellent.
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Helpful and pleasant
Rated 5.0 by PUSHPA ISLAM . Mar 09, 2024
The location was excellent and the rooms were huge and clean. The hotel staff was extremely helpful and pleasant.
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Affordable excellence
Rated 5.0 by Pradeep Mali . Mar 01, 2024
Very comfortable. The room was clean and had the amenities need.
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Value for money
Rated 5.0 by RINA OJHA . Feb 27, 2024
This hotel provide standard tourist facilities and preferred by everyone. I had the best stay here and liked it.
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Fantastic stay
Rated 5.0 by Yash Joshi . Feb 23, 2024
Had a fantastic stay! the hotel's ambiance was great.
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Delightful experience
Rated 5.0 by Harsh Joshi . Dec 22, 2023
Polite and accommodating staff, combined with lightning-fast services, created a delightful experience.
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Good
Rated 5.0 by Nishant Mishra . Couple Traveller . Jan 11, 2021
Very good and clean hotel. Staff is very polite and helpful. The food was very tasty and and fresh.
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Super Townhouse Grand Pacific Ocean has replied on Jan 13, 2021
Thank you so much for the amazing feedback, nishant mishra! we will strive to keep up with your expectations always. Regards, james! Read more
Drawbacks/backlogs
Rated 4.0 by Sai Krishna Sanapala . Jun 20, 2024
The hotel was decent but the service in terms of the air conditioners or wifi is terrible. There was only a single remote for all the air conditioners; the irony was the management had put it off at midnight. When it comes to wifi, they said they have issues with the password which they've not provided though the wifi signal was strong.
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Good Stay
Rated 4.0 by Mohammad Adil . Jun 18, 2024
Restaurant was very nice and the people at the restaurant was very good. But when it's come to the hotel manager the day shift manager was very rude and unprofessional he wasn't even able to find my name from the booking list i got late check in and till 4 o clock the ac was not working. But afterwards it was nice but i really the day shift manager should be fired
Super Townhouse Grand Pacific Ocean has replied on Apr 21, 2021
Hi, kunal! it feels great to see that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, jacob Read more