The property has received mixed reviews from guests. While some appreciated the clean and comfortable rooms, friendly staff, and great views, others complained about poor hygiene, unresponsive staff, and rude behavior. Some guests also faced issues with amenities like air conditioning, bathroom fixtures, and room service. The location was convenient for some, but others found it far from the main attractions. Overall, the property seems to have room for improvement in terms of cleanliness, maintenance, and service.