The property has received mixed reviews from guests. While some appreciated the friendly and helpful staff, cozy rooms, and good amenities, others complained about the arrogant and uncooperative reception staff, delayed check-in, and poor management. Some guests also faced issues with mosquitoes in the rooms and cleanliness of the bedding. However, many guests praised the property's location, peaceful ambiance, and good food. Overall, the property seems to have potential but needs to work on improving its service and hygiene standards.