1.Overall good. But the quality of service can be improved
2.Location and accessibility good
3.value for money 4.Wi-Fi not worked,
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Excellent Stay
Rated 5.0 by Vaibhav Shinde . Sep 08, 2024
Excellent location service is very good and helpful
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Good service
Rated 5.0 by Harvinder Kumar . Couple Traveller . Aug 09, 2024
Good staff, good location, room was neat and clean good ambiance we spent 2 nights there that was wonderful
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Average sta
Rated 4.0 by Mayank Shukla . Family Traveller . Sep 25, 2024
Room is good but mosquito and cockroach in room. Location is good but vag restaurant 1 kilometre from hotel. Hotel corridor smelling cigrate smoke. In bathroom window is broken. Room service is poor. All over average stay.
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Good Stay
Rated 4.0 by Nataraj A . Aug 11, 2024
Good stay need improve on cleaning of room balance all perfect
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Average Stay
Rated 3.0 by Linson Kurian Thelappillil . Dec 24, 2024
The hotel looked mostly like a glorified lodge. Seems like the building was extended and the remnants of the original part is visible. On dec 22, 2024, the flush was not working. The manager gave attributed to pumping of water issues etc.
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Average Stay
Rated 3.0 by Sadham Alikoya . Couple Traveller . Nov 05, 2024
No proper a/c, no toilet flush, no clean bed sheet, very small room, overall average stay. Request for another room, but they said that room was full. Hotel entrance and bar entrance is same for hotel. Will get car parking in hotel only after bar closes and move the car from parking by morning
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Average Stay
Rated 3.0 by muhammed mishab rahman k . Sep 03, 2024
Aminities were good. Neat and clean room. But hotspot was not available even after complaining. Ac water was spilling inside the room, at 2 am i placed bathroom bucket to overcome this. Otherwise stay was good.
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Poor Stay
Rated 2.0 by Raju Ragampeta . Dec 05, 2024
In bathroom wires are opened. Breakfast starts at 8:30 and service after 30-45mins of order. Overall service is very poor
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Poor Stay
Rated 2.0 by Chinmay Shringarpure . Nov 18, 2024
Food is good whereas all other services are terrible. Also response from make my trip is extremely poor. All contacts mentioned in invoice are useless.
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Poor Stay
Rated 2.0 by Shana K . Family Traveller . Oct 01, 2024
Booked group of rooms by paying full amount 2 months prior and had confirmed the bookings by calling to the property number. But when we reached there, out of the whole booking 3 rooms were not given and informed us that check in will not be allowed since there is no room left even though we have informed the reception about the check in of 3 rooms will only be at night on that day morning and they confirmed about it. Later just some hours before the time at night the informed us about this and we had to search for other rooms at late night and ruined our day and all other important plaans. The hotel authority were only blaming the booking all and told us they cant do anything about it. It was such a worst experience from a hotel management. Overall service was average.
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Terrible Stay
Rated 1.0 by Rajeev Mr . Solo Traveller . Dec 12, 2024
*hotel review: super town house (formerly nandanam park) i stayed at super town house from december 7th, and my experience was extremely disappointing. *check-in issues* when i arrived at 12 pm, i was allocated a 4-bedroom room temporarily by receptionist ullas. He said due to maintenance issues i had to wait to get 5 days before booked 2-bedroom. The same receptionist asked me to shift my luggage from the first room to the double room, which he did himself as i was out with my work. *subpar room conditions* the room had: 1. Dirty bedsheets
2. Non-functional toilet flush
3. Dusty fan
4. Used toiletries like soap
5. Untidy chairs
6. Ac temperature control issues
7. Unremoved toilet cleaner
8. Empty hand wash and liquid soap *unhelpful staff* when i reported the issues to room boy jishnu unfortunately, my concerns were met with an uncooperative attitude and dismissiveness. Receptionist shijith was unavailable, citing end of duty. *conclusion* this was my worst hotel experience, compounded by poor customer service. I hope management addresses these concerns promptly.
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Terrible Stay
Rated 1.0 by Sarath Pr . Sep 27, 2024
The stay was very bad. We were promised with breakfast and notjing was provided. No clarity in the given services