The property has mixed reviews from guests. While some guests found the rooms and facilities to be good and the staff supportive, others complained about poor room maintenance, unclean linen, and bad food quality. The location of the property was appreciated by some guests, but others found the rooms to be small and unclean. Some guests also faced issues with the lift not functioning and the washrooms being unhygienic. However, there were also positive reviews about the spacious and spotless rooms, delicious breakfast buffet, and polite staff.