The property is located in a peaceful and posh locality, making it easily accessible to any part of Kolkata. The staff is friendly and helpful, providing excellent service. The rooms are well-maintained, clean, and comfortable. However, some guests have complained about the small room size, poor food quality, and limited breakfast options. The property lacks a kitchen, and outside food is not allowed. Some guests have also faced issues with water supply and AC cooling. Overall, it's a decent property for a short stay.