The property has received mixed reviews from guests. Some guests have praised the staff for their helpfulness and attentiveness. The property's location has also been appreciated by some guests. However, many guests have complained about the cleanliness of the rooms and bathrooms. Some guests have also reported issues with the air conditioning and water supply. The property has also been criticized for asking guests to pay extra money during check-in and for not providing basic amenities like towels and toiletries. Overall, the property has both positive and negative aspects.