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COUPLE
FAMILY
4.3
Excellent
8 User Reviews and 12 Ratings
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Guest Reviews
Best hospitality, rooms, food, arrangements & staff
Rated 5.0 by himanshu prajapati . Family Traveller . Nov 19, 2024
Best experience and very warm welcome by staff, make my family stay memorable for whole family. Best
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Excellent Stay
Rated 5.0 by Arshi Sharma . Jul 22, 2024
Resort was so beautiful. Staff and services were also very good.
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Surpura Bagh has replied on Jul 27, 2024
Dear Arshi
Thank you for your lovely feedback. We're delighted to hear that you found Surpura Bagh to be beautiful and that our staff and services met your expectations.
We strive to create a welcoming and enjoyable atmosphere for all our guests, and your kind words are tru... Read more
Surpur bagh
Rated 5.0 by Poorva Rathore . Couple Traveller . May 04, 2024
Amazing property! very friendly staff and extremely helpful made our visit very comfortable. The food is fantastic! loved the welcome drink in particular.
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Surpura Bagh has replied on May 05, 2024
Dear Guest,
Thank you for choosing us as your home on your recent trip, and for sharing your feedback. We are delighted to hear that you had a memorable experience with us. It is always our endeavor, as a team, to ensure that you have a pleasant stay, whenever you visit Surpura... Read more
I recently stayed at surpur bagh and had an absolutely fantastic experience! the staff were incredibly attentive and went above and beyond to ensure my comfort throughout my entire stay, and the personalized service at the restaurant, every encounter with the staff was a delight. Their professionalism and genuine hospitality truly made my stay memorable. I highly recommend surpur bagh for anyone looking for a luxurious getaway with exceptional service"
food was delicious and deserves a special mention
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Surpura Bagh has replied on May 02, 2024
Thank you so much for your kind words. We are thrilled to hear that you had such a fantastic stay with us. Our team takes great pride in providing outstanding service and ensuring that our guests have a memorable experience.We look forward to hosting you again in the future.
B... Read more
Good Stay
Rated 4.0 by Mahip Jain . Family Traveller . Jun 22, 2024
Good
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Surpura Bagh has replied on Jul 27, 2024
Dear Mahip Sir,
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your time at Surpura Bagh.
Your kind words and positive feedback mean the world to us and inspire our team to continue delivering exceptional service. We look forward to wel... Read more
Average Stay
Rated 3.0 by Ayushi Vig . May 24, 2024
The stay was comfortable and rooms were beautiful. Their restuarant kokum was also good. But the only drawback was of management. At check out we were aked to pay for food and beverages and no bill was provided for the same. We were just asked to pay a random amount which the guard told us. This is not expected of a luxury property. Nice property but average management. Not providinh a bill was a mood spoiler.
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Surpura Bagh has replied on Jul 27, 2024
Thank you for your feedback and for appreciating the comfort and beauty of our rooms, as well as your experience at our restaurant, Kokum. We sincerely apologize for the inconvenience you encountered during the check-out process.
Providing our guests with a transparent and smo... Read more
Average Stay
Rated 3.0 by Harender Singh . Couple Traveller . Feb 26, 2024
Food was amazing but reception staff was non cooperative and impatient
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Surpura Bagh has replied on May 02, 2024
Dear Guest
We are delighted to hear you enjoyed the food during your stay. We apologize for any inconvenience with our reception staff. Your feedback is invaluable,and we will address this promptly to ensure a smoother experience next time.
Regards Read more
Average Stay
Rated 3.0 by Shubham Sharma . Couple Traveller . Feb 26, 2024
Property is amazing but behaviour of reception staff was not appropriate specially behaviour of a lady on reception was rude
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Surpura Bagh has replied on May 02, 2024
Dear Guest
We are grateful for your favorable appraisal of our property. However,we are deeply sorry for any inconvenience caused by the perceived lack of cooperation from our reception staff.Your observations are sincerely valued,and we are committed to addressing and rectif... Read more