The property has received mixed reviews from guests. Some guests complained about the poor maintenance of the property, including dirty bedsheets, faulty bathroom fixtures, and non-functional AC. Some guests also reported rude and unprofessional staff. However, some guests appreciated the cooperative staff, availability of snooker and gym, and the overall stay experience. The property also lacked extra safety measures. Overall, the property seems to have room for improvement in terms of maintenance and staff behavior.