The property at Taj Bengal in Kolkata received mixed reviews from guests. Highlights include top-notch food and hospitality, personalized anniversary celebrations, excellent service, and beautiful room decorations. However, some guests experienced issues like clogged toilets, poor customer service, and discrepancies in breakfast inclusions. Overall, the property is praised for its ambience, staff politeness, and cleanliness, but there are areas that need improvement in terms of service and value for money.