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Review Of Tea Leaf Stays by Brown Tree Resorts

Ooty, Ooty | 12.4 km from city centre

    User Rating & Reviews

    • everyone
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    • couple
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    3.5
    Very Good

    77 Ratings, 37 Reviews

    excellent
    29%
    very good
    32%
    average
    14%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Value For Money3.5
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property boasts stunning views of tea estates and mountains, making it a picturesque spot. Guests appreciate the cozy rooms and friendly caretaker. However, cleanliness is often criticized, with several reviews highlighting the poor hygiene standards and lack of basic amenities like bath soap and toothpaste. Additionally, the service can be inconsistent, particularly regarding food availability and parking.

    Sort by:

    Positive first
    2.0

    poor cleanliness

    sijosh s.family with 2 kids

    cleanliness is very poor, they don't provides bath soap and toothpaste. wash room is not up to the standard and dirty. no dedicated parking available.. monkeys will come inside if you keep the door open, monkey poop available in the sit out..

    Travel Month: Jun 2025

    Room: Deluxe Double Room

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    2.0

    Poor Stay

    priyanka b.family with 1 kid

    There was no parking in the property misguided completely, hygiene not maintained, I will not recommend any traveler to go for this property.

    Travel Month: May 2025

    Room: Honeymoon Room

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    1.0

    Terrible Stay

    dharmendra k.family

    One of the worst managed property, no parking available, no power backup also property manager is extremely rude and doesn’t care about customer experience. This hotel claim that it has kitchen but no such thing exist, he will redirect to nearby hotel for food. Also balcony is shared with all the rooms which leaves no privacy between rooms. Please don’t go to this as it will waster your money and experience for ooty.

    Travel Month: May 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    mohammed s.

    So disgusting I wil never forget it so rude behaviyar

    Travel Month: May 2025

    Room: Honeymoon Room

    3.0

    Average Stay

    komal s.family

    The location is very good but the maintenance is not up to the mark. If they maintain the property then it would have been a wonderful experience. Also people should not stay at this property place if they are not travelling by their own vehicle.

    Travel Month: May 2025

    Room: Premium Quadruple Room

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    4.0

    Good Stay

    Stay was good, but the sightseeing places are 10kms away from the resort. Otherwise all good and caretaker was friendly with us.

    Travel Month: Mar 2025

    Room: Premium Quadruple Room

    5.0

    Excellent Stay

    siddhartha b.

    The hill view bungalow is amazing, with all basic amenities facing picturesque tea valley and range of mountain

    Travel Month: Mar 2025

    Room: Family Suite with Balcony

    5.0

    Excellent Stay

    fathima s.couple

    Stay was so good with good scenery and also aunty cooked very good food... we booked for bonfire as well.. it was a wonderful experience experience

    Travel Month: Feb 2025

    Room: Deluxe Double Room

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    4.0

    Good Stay

    haravind.

    Ok

    Travel Month: Jan 2025

    Room: Premium Quadruple Room

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    1.0

    Terrible Stay

    niharika t.couple

    Can't find the exact location. Owner mobile is switched off. Alternative number is provided but he's not picking up the call.

    Travel Month: Dec 2024

    Room: Deluxe Double Room

    3.0

    Average Stay

    bhuvaneshwari c.loyalty-iconfamily

    We had taken a family suite room. The property is located at a good place, have good view. Cleanliness and maintenance of the room is okish. Caretaker is good and helpful

    Travel Month: Dec 2024

    Room: Family Suite with Balcony

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    5.0

    Excellent Stay

    ashish k.

    Awesome view, spacious rooms, remote location service is average but can be managed with this view. If you have your own car, go for it.

    Travel Month: Dec 2024

    Room: Premium Quadruple Room

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    5.0

    Beautiful landscapes and a tea gar

    abhijith.group

    Mostly like the ambiance and atmosphere and the caretaker were a nice person quiet nice place with a peaceful atmosphere

    Travel Month: Dec 2024

    Room: Premium Quadruple Room

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    2.0

    Poor Stay

    champak d.couple

    The view was good. But apart from that stay was terrible. The caretaker is least bothered about guest needs and satisfaction. For even a small thing like room cleaning for more than 1 day stay it was "not possible" reply from caretaker. He doesn't have anything in stock if we order. So it was like only the room. And rest are left to the guests to make arrangements by themselves.

    Travel Month: Aug 2024

    Room: Deluxe Double Room

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    1.0

    Terrible Stay

    venky v.family

    Worst place to stay with family. No food facilities are there. Resort is very far from central ooty. Room is very dirty. Totally disappointed. Not recommended for family stay.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Family Suite with Balcony

    2.0

    Poor Stay

    afreen i.

    View was good but rooms weren't hygiene and also poor service.

    Travel Month: May 2024

    Room: Premium Quadruple Room

    4.0

    Good

    athul.family

    Good view from balcony. Water is not too hot, normal temprature. Blanket of one room smells really bad and room smells bad. Food provided by them is good, additional payment. Speed of network provided by them is good.

    Travel Month: May 2024

    Room: Premium Quadruple Room

    1.0

    Worst stay

    somya c.family

    Very far from city, no street lights or any signage to identify. Refused for food on day one only and property was also pathetically maintained

    Travel Month: May 2024 (3-Night Stay)

    Room: Premium Quadruple Room

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    4.0

    Good Stay

    naresh k.

    Wonderful property. Very scenic view from the property. Parking is on road, but manageable. The care taker is very friendly. But he is not supported by the cook. The cook is rude and the care taker has to ask her permission before taking any food order. Food was very simple but enough. I recommend this property.

    Travel Month: Apr 2024

    Room: Premium Quadruple Room

    2.0

    Uncomfortable stay

    shalini p.family

    Pros: clean spacious room with tea garden view. Clean toilet with geyser. Cons: no restaurant, road parking, remote location with no options to eat around.

    Travel Month: Apr 2024

    Room: Deluxe Double Room

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