The property is located in the bustling textile market of Surat, making it convenient for business travelers. The staff is polite and attentive, and the room service is excellent. The property has a revolving restaurant with great food and a good view. However, the property is old-fashioned and not well-maintained. The rooms are small and not very clean, with issues like broken beds, dirty bedding, and noisy ACs. The bathrooms are dimly lit and not well-maintained. The property has some hygiene and safety issues, and the breakfast options are limited.