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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.8
Excellent
90 User Reviews and 156 Ratings
Location4.2
Cleanliness4.9
Room5
Value for Money4.7
Food4.6
Security4.7
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Guest Reviews
Excellent Stay
Rated 5.0 by Tarun Malviya . Couple Traveller . Jan 01, 2025
Wonderful experience, i loved the hospitality and the lady who owns the place prepared and planned wonderful food for everyone, would love to visit again! All the recipes were 100% delicious and authentic!
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Great stay!
Rated 5.0 by Simran Tolani . Couple Traveller . Dec 22, 2024
Very nice property. The management is extremely humble. The rooms were clean, and the food was good. Reasonable price.
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The Arbour Inn has replied on Dec 30, 2024
Hello Simran Tolani! Thank you for your review. It truly serves as an impetus for us to continue giving our best to ensure guest satisfaction. It was a real pleasure hosting both of you. We wish you the very best. Read more
Excellent Stay
Rated 5.0 by Devapratim Baruah . Business Traveller . Dec 12, 2024
Property location is little bit remote. If someone is traveling without a own or hired vehicle than they have to walk little bit. Food and staffs are very good. Amenities are also nice.
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The Arbour Inn has replied on Dec 13, 2024
Hello Mr Baruah! Thank you for your 5* review. We are glad you enjoyed your stay at our boutique hotel. Guest satisfaction is our ultimate aim. To know you were happy with our hospitality, food and amenities provided to you. We arrange vehicles for guests who do not come in their... Read more
Very good service.
Rated 5.0 by Viveka NAND PANDEY . Couple Traveller . Dec 10, 2024
Overall stay and service was excellent. Staff was very polite and friendly. Only i can mark for improvement is to arrange morning tea from future.
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The Arbour Inn has replied on Dec 17, 2024
Hello Mr Pandey! Thank you for your kind review. My team & I really appreciate the time taken out to review us so generously. Our ultimate aim is guest satisfaction. We go out of our way to ensure the same. We appreciate your feedback. We do provide complimentary tea, coffee, mil... Read more
Excellent Stay
Rated 5.0 by Karma Sherpa . Solo Traveller . Nov 26, 2024
My stay in this hotel was amazing! The owner and the staff were very welcoming and very hospitable. Room was excellent with enough facilities. Food was really good no doubt, they even offered me the complimentary dish which was a tasty home backed pastry... that was a very sweet gesture of theirs. l appreciated it👍 Overall, this is the place l would love to visit again may be with my family next time and l would recommend all my friends and family members about this place if they plan to visit in future. Thank you hotel Arbour Inn for the amazing experience in my Shillong trip.
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The Arbour Inn has replied on Nov 29, 2024
Hello Mr Sherpa! Thank you for your kind review. My team & I are truly touched with you expressing your satisfaction with our hospitality and boutique hotel, on a public platform. Needless to say it was an absolute pleasure hosting you, so friendly, so accommodating. We certainly... Read more
Amazing and comforting-stay
Rated 5.0 by Ezaz Aman Hussain . Family Traveller . Oct 14, 2024
Had a wonderful stay at the arbor inn. We arrived quite late due to puja traffic. They were courteous enough to stay put for till our arrival and served us a delightful and filling dinner. Special thanks to mars maxi e and ms sash a and her team for making arrangements for an early breakfast as per our request. Would recommend this place to anyone.
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The Arbour Inn has replied on Oct 16, 2024
Hello Mr Hussain! Thank you for your kind review. My team & I are truly touched. It was such a pleasure hosting all of you. Such warm and pleasing guests. Your review really helps to boost my staff & me to continue giving our best to ensure guest satisfaction with their stay at o... Read more
Excellent Stay
Rated 5.0 by Atul Bakare . Oct 05, 2024
A very matured and cooperative staff. They are attentive and understanding the customer requirements to serve them better. A very enjoyable stay.
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The Arbour Inn has replied on Oct 07, 2024
Hello Atul Bakare! Thank you ever so much for your kind review. We are so happy to know you enjoyed your stay at our boutique hotel. Team Arbour is feeling truly blessed by your appreciation of our hospitality. Needless to say it was indeed a pleasure hosting you. Ince again than... Read more
Excellent Stay
Rated 5.0 by Deepa Singh . Family Traveller . Oct 04, 2024
The hospitality was commendable. Caring people who decided everything with utmost care and concern while planning the hotel. Food was really good. Location was bit on the kachha road rest everything was 10 on10.
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The Arbour Inn has replied on Oct 05, 2024
Hello Deepa Singh! Thank you ever so much for your generous review. My team & I are truly touched. It makes every effort invested to ensure guest satisfaction, worthwhile. We are so happy to know you enjoyed your stay and were happy with our hospitality. It means a lot to Team Ar... Read more
The Property location & overall Environment is so Peaceful & positive. Room, staff, Food, Hospitality all are Excellent! loved it ❤️
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The Arbour Inn has replied on Oct 03, 2024
Hello Nitu Chakraborty! Thank you for your inspiring review. My team & I are truly touched by it. It makes all our endeavours to ensure customer satisfaction, worthwhile. It was a real pleasure hosting you too. We look forward to hosting you again in future. Thank you once again.... Read more
3 nights stay inseptember 2024
Rated 5.0 by Diptesh Chowdhury . Solo Traveller . Sep 28, 2024
I stayed over here for 3 nights and had a wonderful experience. The rooms are awesome and well maintained. Greseyer at the bathroom, they also give complementary snacks and good 2 glass bottles for water. The location of the hotel is also good, away from the hustle and bustle from the road. Breakfast and dinner are served over here, and the taste of it is quite good. They don't have lunch facilities, but you can have sandwiches and other snacks. People over are also very good and friendly, they have good contact for cabs for local visits. People choosing this place will definitely enjoy.
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Excellent Stay
Rated 5.0 by Rajeev Kumar . Sep 01, 2024
Manager and staff of hotel was quite sophisticated and cooperative. Service was superb. Rooms and hotel was cleaned
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The Arbour Inn has replied on Sep 03, 2024
Hello Mr Kumar. Thank you for your 5* review. Your appreciation of our boutique hotel on a public platform is truly appreciated by my team and me. It serves as an impetus for us to continue giving our best. Once again thank you. We wish you the very best. Read more
Great place
Rated 5.0 by Mc Cheros Rymbai . Couple Traveller . Aug 24, 2024
The location of the place is peaceful, relaxing. Food was awesome, rooms were clean and amenities were even better.
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The Arbour Inn has replied on Aug 28, 2024
Hello Mr Rymbai! Thank you for your encouraging review! We truly appreciate your effort to take time out to review us so favourably, on a public platform. It means the world to us. It incentivises us to continue giving our best, to ensure guest satisfaction. It was a pleasure hos... Read more
Excellent
Rated 5.0 by Pragun Khandelwal . Business Traveller . Aug 05, 2024
Overall experience was excellent. Very nice hospitality, accomodation, nice food, well behaved staff.
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The Arbour Inn has replied on Aug 08, 2024
Hello Mr Khandelwal! Thank you for your encouraging review. It means a lot to to Team Arbour to know that every effort made to ensure a good stay for our guests, has borne fruit. Such reviews motivate the team to continue giving their best. It was a pleasure hosting all three of... Read more
Awesome service
Rated 5.0 by Arun Gowtham . Family Traveller . Aug 02, 2024
Very clean and excellent food. The hospitality is amazing! my only concern was they have very harsh on their rates when we want to continue even after staying for more than four days. My only suggest or advice would to be little flexible with the guests while negotiations.
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The Arbour Inn has replied on Aug 04, 2024
Hello Mr Gowtham. Thank you for your review. We are truly touched by your appreciation of our facilities, our meals, hospitality. However with regard to our prices, we cannot charge a pittance given the amenities we provide, our highly subsidized generous meals etc. Also you book... Read more
Awesome stay
Rated 5.0 by Senthilkumar Dilli Babu . Family Traveller . Aug 01, 2024
Excellent host ever & staff were very courteous. Good spacious rooms, limited but good food options
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The Arbour Inn has replied on Aug 04, 2024
Hello! Thank you for your over whelming review. Team Arbour is touched to the core by your kind words. Such reviews motivate the entire team to continue giving their heart & soul to ensure guest satisfaction. Needless to say it was a pleasure hosting you. We wish you the very bes... Read more
Very good place to sta
Rated 5.0 by Dr Shanta Sutradhar . Family Traveller . Jul 30, 2024
It was such a nice hotel to stay. I had stayed in lots of hotels during my whole life all over india even in abroad but i didn't had such a nice experience like arbor inn. Service is too good, behaviour of all the staffs are very good, food was good. I tried to give tips to one staff for helping me but he denied to take the tips. First time i have seen such an honest staff. There is nothing to complain about this hotel
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The Arbour Inn has replied on Aug 04, 2024
Hello Dr Sutradhar! Thank you for your over whelming review. Team Arbour is touched to the core by your kind words. Such reviews motivate the entire team to continue giving their heart & soul to ensure guest satisfaction. Needless to say it was an absolute pleasure hosting you. W... Read more
Rating: 5/5 stars it was truly an amazing experience. From the moment i arrived, i was treated like royalty by the friendly and attentive staff and owner. My room was a stunning with a nice balcony view. The decor was elegant and modern, with a comfortable king-size bed, a spacious bathroom, and top-notch amenities. The room was immaculately clean, wooden floor, and the turndown service was a lovely touch. The staff went above and beyond to ensure my stay was perfect, from helping me with dinner reservations to providing recommendations for local attractions. The standout feature of my stay, however, was the exceptional service. The staff were warm, friendly, and anticipatory, making me feel like a valued guest. The hotel's attention to detail and commitment to excellence are truly impressive.
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Great ambience and good people!
Rated 5.0 by Sahana Sadanand . Family Traveller . Jun 20, 2024
Very proactive staff! place was a little hard to find but they ensured beforehand that we wouldnt have any difficulty. The hotel is very nice, gives homely vibes. The staff makes all the difference. Owners are nice and always helpful. They have good food as well. Price is decent, but they make the say worth it! definitely coming back
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The Arbour Inn has replied on Jul 02, 2024
Hello Ms Sadanand! Thank you for your review. We really appreciate the time taken out to review us. We certainly look forward to you giving us the opportunity to host you again, should you ever visit Shillong again. Take care & all the very best. Read more
Excellent Stay
Rated 5.0 by Monica Mehrotra . Jun 04, 2024
Arbour Inn was very neat and clean and well maintained. The staff was very courteous n polite. The owner herself was present during dinner time and asked everyone how the day has gone. The breakfast was very good served with fruits, etc. Room service was fast and there was no delay. Strongly recommend the place to future visitors.
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The Arbour Inn has replied on Jul 02, 2024
Hello Mrs Mehrotra! Thank you for your generous review. It means a lot to us to know you were happy with your week long stay with us. Needless to say it was such a pleasure hosting all three of you. So easy and big hearted! Thank you for recommending us on a public platform. Such... Read more
Arbour Inn…Must Stay
Rated 5.0 by Phanindra Mishra . Family Traveller . May 16, 2024
Excellent Hospitality, Clean and Quite Elegant, Peaceful Location. I admire there care for nature, commitment to 0 plastic. Water bottles placed with glassware than conventional use and throw. Loved the food, care and you would be amazingly surprised the owner serves food personally at the table. Never imagined to have such a nice home made food while traveling exhausted. Simply loved it and recommend a must drop budgeted but still excellent one.
One thing I liked more true women empowerment. Every staff is so courteous, caring and professional. Will love to be here again if time permits to visit Shillong again.
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The Arbour Inn has replied on May 18, 2024
Hello Mr Mishra! Thank you for your heartwarming review! Team Arbour is truly touched to the core, by such a detailed and generous review! Your appreciation of our efforts on a public flatform is so motivating and also invigorating. It makes all our efforts to give our guests the... Read more