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COUPLE
FAMILY
3.2
Good
14 User Reviews and 19 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Anurag Jha . Jun 18, 2024
Customer friendly, clean accommodation and helpful staff. Good locality and nearby facilities.
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Excellent Stay
Rated 5.0 by rohit saxena . Aug 08, 2023
The hotel is at a prime location and provides wonderful infrastructure. Also the prices are economic and reasonable in present time.
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The AVPS Grand Lucknow has replied on Nov 30, 2023
We are thankful for your valuable feedback. Read more
Great and comfortable place to stay
Rated 5.0 by rohit saxena . Family Traveller . Aug 07, 2023
Safe for family and friends. Also economic and great infrastructure. Wishing all the best to whole team
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The AVPS Grand Lucknow has replied on Nov 30, 2023
Dear guest,
We are thankful for your valuable comments.
Hope for your early visit soon. Read more
Excellent Stay
Rated 5.0 by nikhil nathoo . Jun 02, 2023
Hotel staff was good rooms are very good and clean
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The AVPS Grand Lucknow has replied on Jun 16, 2023
Dear Guest, we thank you for your review.Your feedback is extremely valuable to us.We are pleased to hear that you had a wonderful experience with us. We look forward to serving you again in the future. Read more
Good stay
Rated 4.0 by Shibani Ghosh . Couple Traveller . Nov 29, 2023
This is my second time in 6 months. Room and other services is good. Only problem is that they don't have dining facilities in the hotel. Though on our request they provided us kettle and tea bags, milk pouch etc
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Nice stay
Rated 4.0 by Amit Ghosh . Couple Traveller . Jun 22, 2023
Stay at avps was nice. However, there are some issues such as non functioning of lift and exhaust fan at toilet. It doesn’t provide food services but outside food is allowed.
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The AVPS Grand Lucknow has replied on Nov 30, 2023
The problems were temporary in nature & have been removed.
Thanks for feedback. Read more
Hotel facilities need some improvement
Rated 4.0 by Amit Ghosh . Couple Traveller . Jun 13, 2023
It’s lift is not working and hotel dosesn’t provide food but outside food is allowed. Staffs are very polite and helpful. We enjoyed are stay
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The AVPS Grand Lucknow has replied on Nov 30, 2023
Dear guest.
We will keep on working to fulfill your satisfaction.
Thanks for your feedback. Read more
Poor Stay
Rated 2.0 by nikhil nathoo . Aug 19, 2023
Room not clean tolet seat was not ok wash room was not clean and the pillows are not comfy. Internet wasn’t working properly
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The AVPS Grand Lucknow has replied on Sep 04, 2023
Dear guest
You insisted for undue favour from our staff which is not desirable in our social and professional ethics. You are our regular guest but you found defect this time only , how ? Read more
Poor Stay
Rated 2.0 by Sasti Vinodh . Jun 18, 2023
Space is okay. But room is not properly cleaned.
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The AVPS Grand Lucknow has replied on Nov 30, 2023
It could be a temporary issue, but we assure for the world class cleanliness & hygiene. Read more
Noise at night
Rated 2.0 by Jyoti Kumar Chandel . Family Traveller . Oct 12, 2022
There was human created noise (probably by intoxicated guests) till 3 am and it kept disturbing the sleep.
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The AVPS Grand Lucknow has replied on Apr 13, 2023
Dear guest as we know this time we was not able to give you best services sorry for the inconvenience next time we will try to serve you better. Read more
Terrible Stay
Rated 1.0 by Nitesh Soni . Oct 28, 2024
Very bad hotel use bed sheet provided i want my money refund. Need refund for hotel stay
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Very unhygienic room and irresponsible staff
Rated 1.0 by nisha mathuriya . Family Traveller . Dec 17, 2023
phle to itni der bait-ha k rakha ki room ki safai ho rehi h
mujhe lga acchi bat hai hygiene maintain kr rhea hai
but jb room me gye to bedsheet gandi thi blanket cover pr spots pd rhea the ajeeb se
mene bedsheet change krne ko bola to mna kr diya
side table pr b hut dust thi
phone cable tooti pdi thi ki ap emergency me contect bhi nhi kr skate reception pr
mosquito liquid work nhi kr rhea tha, than d me nahane k loye garam pani bhi nhi tha subh bina nah-aye he jana pda
koi jimmedari nhi h
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Terrible Stay
Rated 1.0 by R N S YADAV . Couple Traveller . Dec 02, 2023
I stayed with my wife at avps hotel in lucknow for 5 days to attend family function from 25 nova 2023 to 30 nova 2023. My stayed period in this hotel was very terrible. There were no attendants to serve/help the guest except one receptionist who occasionally sit on his chair. We waited for an hour to check in my room because the receptionist didn't have any room keys, all the keys were kept by the owner living in another place. We came to know that owner is retired i as and having very rude and arrogant attitude. He earned so many properties nearby places. In the room there was no mineral water available, no towel, no functional tv, no hot water, no safety, no housekeeping, no geyser, no sanitizer, no toilet paper as per they claimed in room. No parking space available for vehicles. I recommend please do not book room here if you want to safe stay with your family. If you are accompanied with friends to enjoy bachelor life, it is good.
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Terrible Stay
Rated 1.0 by JITENDRA YADAV . Feb 14, 2023
Please note the following 1. it was written breakfast not available but actually the restaurant is closed and not in operation. 2. Hot water supply was not working for 3 out of 4 days. 3. Despite repeated request and checking from their side it could not be rectified 4. Nearby loudspeakers were on late through the night disturbing the working. 5. There no fit place to eat within a km of the hotel.
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The AVPS Grand Lucknow has replied on Apr 13, 2023
Dear guest sorry for the inconvenience during your stay we are really regret about this next time we will try our best to serve you better Read more