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COUPLE
FAMILY
BUSINESS
SOLO
2.8
Average
15 User Reviews and 34 Ratings
Location2.7
Cleanliness3.2
Room2.7
Value for Money2.5
Food5
Amenities2.1
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Guest Reviews
Excellent Stay
Rated 5.0 by Veerendra Ekbote . Mar 13, 2024
Hotel staff was friendly with quick service
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Excellent Stay
Rated 5.0 by Nagaraja Satyanarayan . Business Traveller . Mar 13, 2020
Very good staff, family feeling
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The Banquet Hotel has replied on Jul 08, 2020
Thank you so much, please do visit again. Read more
Great hotel
Rated 5.0 by Rajdip . Family Traveller . Nov 02, 2017
Great Hotel All Stuffs Was nice Except 1 Room Was Clean And Food Was nice I Booked Double Bed Room Don't Know About Single Room Nice Location 10 By Cab From Howrah Station I Love It.
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Good Stay
Rated 4.0 by Sananda Das . May 30, 2023
Hotel was clean and staffs were well- behaved.
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About Hotel
Rated 4.0 by Anand Vardhan MISHRA . Business Traveller . Feb 14, 2020
Very near to Howrah Station. Location, cleanliness and facilities are excellent.
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The Banquet Hotel has replied on Jul 08, 2020
Thanks for your visit, please do visit again. Read more
Average Stay
Rated 3.0 by A PANDA . Mar 31, 2023
I am stay hotel in banquit, kolkata for your authorised hotel, very very thank you to cope-rate me for good accomodation thank you. Not available hotel image for my mobile
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Near Howrah station
Rated 3.0 by Sb Astralglass . Solo Traveller . Sep 02, 2017
Typical rundown Howrah hotel. Did not expect much and didn't get anything either. Was compelled to stay as there were no retiring rooms available at Howrah station for an overnight stay transiting through Howrah with wife.
Untrained staff. Not worth the money at all
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We should get the money back.
Rated 2.0 by Nagarajan R . Couple Traveller . Sep 25, 2017
We shift to another room within 24 hours as the room was very damp and no regulator to AC. In the second room the geyser was not working. They have collected gst rs. 720/- but bill was not provided. In fact we should get full refund. There is no window in any of the room and it is stuffy. Not a good experience with "make my trip".
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Terrible Stay
Rated 1.0 by Prasant Allaka . May 22, 2023
It's awful will not suggest anyone. Even i would like you to remove it from your listing so that people will not have bad experience.
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The Banquet Hotel has replied on Jun 01, 2023
Hi Prasant,
We’d like to begin with an apology for where we might have gone wrong. Could you please elaborate as to what went wrong during your stay. We hold ourselves to high standards in improving areas of concerns for our guests. We’d like to sort it out immediately so that w... Read more
Terrible Stay
Rated 1.0 by manish kunar singh . Apr 07, 2023
Room was so small and conjusted at that price i could have got a better hotel
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Good
Rated 1.0 by sreekumar Gopal . Solo Traveller . Mar 05, 2022
Two full days stay was booked. It was okay. For one extra day time stay they levied more amount than a full day
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Terrible Stay
Rated 1.0 by Tarun Kumar . Business Traveller . Oct 29, 2021
I am not satisfied with the room as well as the safety measure.
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Very bad expirence
Rated 1.0 by sayan patra . Couple Traveller . Dec 01, 2017
Tooo much poor service ... Those people in hotel service ar very bad ... They behave so badly ... I have been check out with in six hour for these cause. I think there is some problame in hotel ... And must say don't come this hotel
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The Banquet Hotel has replied on Jul 08, 2020
Sir, we are extremely sorry and it is a matter of great concern, we will certainly taken note of it. Read more
Bad experience, not recommending
Rated 1.0 by shrikant ganadas . Solo Traveller . Oct 29, 2017
Staff is not supportive, wastage of money, for a best room with good service in same price, look for other hotels. Location and hotel condition is not good, it's near to slum area, there are others hotels with good service in nearby area.
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The Banquet Hotel has replied on Jul 08, 2020
We are extremely sorry and we will certainly look into. Read more
Need to improve the service
Rated 1.0 by Maurya Reddy . Aug 17, 2017
The fan in the room is not working and there is bad smell in the bathroom. The location is also not good. The service provided is bad. They made us wait so much time to check in. Also when raised a complaint about the fan they told nothing can be done.
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The Banquet Hotel has replied on Jul 08, 2020
We are extremely sorry for your dissatisfaction. We will certainly look into. Read more