The property is located near Howrah Station and has friendly staff with quick service. Guests have appreciated the cleanliness and well-behaved staff. However, some guests have complained about the small and congested rooms, poor safety measures, and bad service. The property is situated in a slum area, and some guests have suggested looking for other hotels nearby. Some guests have also faced issues with damp rooms, non-working appliances, and untrained staff. Overall, the property has mixed reviews, and guests should consider their preferences before booking.