Review Of The Bougainvillea Retreat - A Luxury Private pool Villa in DehradunLike a 4

Wrong information at booking pag

Rated 3.0 by gurdeep kaur . Couple Traveller . Jun 28, 2024

Property location is very far from the city centre however reachable. I have booked a room category super deluxe with private pool but when i reached there it was found that the pool was not private at all. It was also accesses by adjoining room. Apart from it, the pool was open for others too as there are common stairs used by all. When i objected, i was offered another room, however it was lower category room but having view from balcony. So didn't met my expectations. Food was good. The owner also came and talked about this but she said one have to book 2 rooms together for private pool but the same was not mentioned at the booking page and how can a one couple book two rooms. It is very strange response. Overall experience is average. The details mentioned in booking page are not correct.

Terrible Stay

Rated 1.0 by Akshat Tyagi . Dec 02, 2024

Terrible room service, they have not provide water after requesting so many times. We ordered a colddrink and after check the same it was expired. We request to change the room and upgrade the same but they lied to us that no room is vacant at present but till our checkout all rooms were vacant. Service is very slow and it was a terrible stay to us.

Average service

Rated 1.0 by Sourabh Kumar . Family Traveller . Sep 16, 2024

Was good but service was slow. Could be better. Location was good and cleanliness was there but manpower shortage