Review Of The Elena

nice

Rated 5.0 by Pravin Kumar . Family Traveller . Jun 17, 2024

good exprience sabhi staff ka aacha hai room bhi aacha hai or clean bhi restorent kaa khana bhi badhiya tha👌

Excellent Stay

Rated 5.0 by Daksh Goyal . Jun 15, 2024

Hotel was awesome the staff members are also very hardworking and caring the owner of the hotel was also very caring. View of the hotal

Room interior

Rated 5.0 by Surendra jain . Family Traveller . Apr 24, 2023

It was a great experience to stay in this hotel in terms of service, safety.

Best stay at cheap price

Rated 5.0 by Smarty Chandan . Family Traveller . Aug 25, 2021

Best place to stay as it is far away from city and view from balcony is mesmerising

Best stay at cheap price

Rated 5.0 by Smarty Chandan . Family Traveller . Aug 25, 2021

Best stay with silence and proper room ventilation

View

Rated 5.0 by Nishant Mishra . Group Traveller . Aug 10, 2021

The view of the valley is amazing from the hotel rooftop

Good

Rated 5.0 by Ankita Thakur . Couple Traveller . Jan 07, 2021

Excellent stay and leisure felt in snow
Good amd excellent leisurestay

Safe and clean hotel

Rated 5.0 by jaikishan khatri . Group Traveller . Dec 24, 2020

Location of the hotel is a bit far from mall road, manali but it was value for. Monry and hotel staff is friendly and welcoming.
The hotel is really good for groups and family, the rooms were properly sanitized and warm water was available throughout the day.

Excellent Stay

Rated 5.0 by surjeet nain . Group Traveller . Aug 20, 2019

Very good location to the hotel. Wonderful stay in the hotel.

Excellent Stay

Rated 5.0 by Vibhanshu Jaiswal . Family Traveller . Jun 30, 2019

Hotel is good in everything. Staff is good and peaceful and ready to help

It is a fresh new property, location is great, from terrace you can See highest peak of Manali

Rated 5.0 by SANDEEP CHANDRAVANSHI . Family Traveller . Jun 01, 2019

Staff there was very helping, they arranged a cab for us at reasonable price, food was very tasty n price was also reasonable. Service which they provide is very good. If I will ever go Manali, I will stay there again. Prateek, The owner of property is young joyful, amicable man. I spent good time with him.

View

Rated 4.0 by Nishant Mishra . Group Traveller . Aug 10, 2021

View was amazing from the property it is located at quite place from the roof you can get the valley view of manali.

Away from City centre

Rated 4.0 by Sithara Davis . Solo Traveller . Mar 25, 2020

Friendly manager and staffs. Friendly locals.

Nice room

Rated 4.0 by Mohammed Khopoliwala . Group Traveller . Jun 17, 2019

The washrooms are very neat and refreshing. The rooms are good. A fan could have helped though. Peaceful, since its a little out of Town. Totally value for money.

Average Stay

Rated 3.0 by Moksha Jain . Family Traveller . Jul 01, 2019

Guys, this is new property and this was first time of The property when someone was staying here so they need lot to improve especially food.

Unexpected bad experience

Rated 2.0 by Nikhil Choudhary . Family Traveller . May 18, 2023

Room allotted on day one was not booked by us they have given 2 rooms with only one washroom. Things mentioned while booking was not there for eg no elevator. No geyser in washroom only solar that too not working properly. Last day there was no water in washroom some how we managed full waste of my money ! food was good

Worst and unprofessional staff

Rated 2.0 by aniket kumar singh . Family Traveller . Jul 07, 2019

Time of booking, we called owner of hotel asked about distance from mall road, he lies to us and told me it's only 5 km but actually hotel is far away i.e 12 km. It's in remote area. Owner assured us for pick and drop facility from bus stop but he ignored and again lies that no pick and drop facility after reaching Manali. His staff is very unprofessional no manner to talk with customer and no cleanliness in the room after several reminder. It's mention during stay for free water bottle but they didn't provide us drinking water. Also false promises by MakeMyTrip mentioned air-conditioning, mineral water, etc but nothing in real and no one is ready to help executive said if you have problem then check out from over there. Worst experience with MakeMyTrip. I don't know what criteria to add any worst hotel with MakeMyTrip without checking any service of hotel and its condition.

Hygiene, services,

Rated 1.0 by Ravin Dhiman . Couple Traveller . Jan 30, 2021

Kitchen hygiene is so much poor, when i ask to him to check kitchen hygiene then he refuse and says that its not allowed, as per hotel rules drinking and smoking not allowed but many people use hukka, and cigarette in the hotal premises hotel manager not take any action on it he knows very well instead of restrictions he allowed to use it because of room rent