Our Recent stay at The Fern An Ecotel Hotel, Lonavala i.e. Worst Hotel in Lonavala – Never Again!
Staying at The Fern An Ecotel Hotel, Lonavala was the biggest mistake of our family trip. This is hands down the worst hotel I have ever stayed in, and I strongly advise everyone to avoid it.
The staff have zero ethics and no courtesy. They don’t care about your comfort — all they want is your money. From the moment we arrived, it was clear that guest satisfaction wasn’t even on their list.
The rooms and washrooms were shockingly old, worn out, and downright dirty. Everything looked neglected and unhygienic. I couldn’t believe we paid for such a pathetic setup.
Food was a disaster. Breakfast was bland and poorly managed, and dinner was even worse — every single dish was ridiculously sweet, including the daal that tasted more like rabri. I repeatedly requested basic items like kulcha, yet it was completely ignored. This shows how little they care about guests.
This so-called “Ecotel Hotel” is nothing but a money-making trap. No quality, no ethics, no hospitality. Out of all the hotels in Lonavala, this is the one you should stay far away from. Our stay here ruined what could have been a pleasant family vacation.