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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.2
Very Good
661 User Reviews and 1115 Ratings
Location4.4
Room4.2
Food4
Amenities4.1
Hospitality4.3
Cleanliness4.2
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Guest Reviews
Highly recommended hotel 5 stars
Rated 5.0 by Sangeeta Mehta . Solo Traveller . Nov 07, 2024
Excellent stay very nice hotel helpful staff they also have pick and drop to and from barganga. The food there is excellent
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The Fern Residency Katra has replied on Nov 10, 2024
Dear Guest,
It’s fantastic to hear that you had an excellent stay and enjoyed the amenities our hotel offers. Our team takes pride in providing helpful service, and it’s great to know that the pick-and-drop service to Barganga added to your experience. We strive to offer a va... Read more
Excellent Stay
Rated 5.0 by Sajjad Shaikh . Family Traveller . Oct 23, 2024
Good
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The Fern Residency Katra has replied on Oct 25, 2024
Dear Guest,
Thank you for taking the time to leave a review. We always aim to provide the best experience possible, and it's wonderful to hear that you had a positive interaction with us. We appreciate your support and hope to continue meeting your expectations. If there is a... Read more
Excellent Stay
Rated 5.0 by Umesh Dogra . Oct 21, 2024
Excellent hotel with excellent food.
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The Fern Residency Katra has replied on Oct 23, 2024
Dear Guest,
We're thrilled to hear that you had a fantastic experience at our hotel and that you especially enjoyed the food. Our team works diligently to provide top-quality meals that satisfy all of our guests' palates, and it's rewarding to know that we've succeeded in mak... Read more
Excellent hospitality with great food
Rated 5.0 by Vibek Bhushan . Family Traveller . Oct 19, 2024
Awesome hotel to stay in katra. Much helpful support staff. 1. Mr. Tilak at reception counter is always helpful. Whether to drop for fawara chowk for shopping or get picked up later. Whether to get picked up from helipad point. 2. Drivers are always ready to help in pick-up and drop and getting mata ki chunri + chola + chattar to offer in shri mata vaishno devi 3. In-house restaurant manager named mr. Sanjay, helped in getting my infant's food for katra to jammu airport journey. Helped me by going extra mile. 3. Room services and bell boy named kuldeep proactively helped. Total worth staying and having a great shri mata vaishno devi trip in katra. Many thanks.
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The Fern Residency Katra has replied on Oct 23, 2024
Dear Guest,
It's heartwarming to hear that your stay with us in Katra enhanced your pilgrimage to Shri Mata Vaishno Devi. Your recognition of Mr. Tilak's readiness to assist with transportation needs, along with the prompt service provided by our drivers, is greatly appreciat... Read more
Experience of a five star hotel in a budget stay.
Rated 5.0 by Vaibhav Sharma . Couple Traveller . Oct 16, 2024
Experience of a five star hotel in a budget stay. Easily accessible and the staff were very good. The food was top notch
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Excellent Stay
Rated 5.0 by Ganpat Kumar . Family Traveller . Oct 14, 2024
We found property through make my trip. It is very good property in terms of food, room and other services.
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The Fern Residency Katra has replied on Oct 17, 2024
Dear Guest,
It's wonderful to hear that your experience with our property met your expectations in terms of food, accommodations, and services. Feedback like yours is incredibly important to us, as it helps us maintain our commitment to delivering an exceptional experience fo... Read more
Anil jain
Rated 5.0 by Anil Jain . Couple Traveller . Oct 02, 2024
Very neat and clean also staff is very good. In bathroom they provide good quality of soap, shampoo we must visit again
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The Fern Residency Katra has replied on Oct 04, 2024
Dear Guest,
We're delighted to hear that you enjoyed the cleanliness of our facilities and the quality of the amenities provided. It’s wonderful to know that our staff made a positive impression on your experience with us. We strive to maintain high standards not just in hygi... Read more
Excellent Stay
Rated 5.0 by Nisha Viswanathan . Family Traveller . Sep 23, 2024
Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience
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The Fern Residency Katra has replied on Sep 25, 2024
Dear Guest,
We're delighted to hear that your stay at our property met your expectations and that our staff's courteous service contributed positively to your experience. It's wonderful to know you appreciated the maintenance of the property and the proactive assistance with ... Read more
Excellent Stay
Rated 5.0 by diwakar thakur . Sep 19, 2024
It was a very nice stay. Staff was very polite and helpful. Service is also fast. Must recommend to stay. Location is also good
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The Fern Residency Katra has replied on Sep 23, 2024
Dear diwakar thakur,
We're thrilled to hear that your stay with us was enjoyable and that you appreciated the politeness and helpfulness of our staff. It’s great to know that the service met your expectations in terms of speed and that our location added to the convenience o... Read more
Very helpful l and kind staff. Good service, nice and clean accommodation.
Rated 5.0 by khushil mehta . Family Traveller . Sep 15, 2024
It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive.
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The Fern Residency Katra has replied on Sep 19, 2024
Dear Guest,
We’re pleased to hear that you enjoyed the cleanliness and style of our roomy accommodations and that your dining experience met your expectations both in terms of the quality of food and the value for money. It's particularly gratifying to know that our staff pro... Read more
Service quality is superior stafff very helpful specially breakfast area be
Rated 5.0 by Pranay Patil . Solo Traveller . Sep 08, 2024
Best services provided from staff really very satisfied from fern hotel best service provided breakfast
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The Fern Residency Katra has replied on Sep 12, 2024
Dear Guest,
We are thrilled to hear about your positive experience at Fern Hotel. It's wonderful to know that our staff's dedication to delivering top-notch service played a significant role in making your stay satisfying. We take great pride in our hospitality, and feedback... Read more
Good experience the staff is helpful and polite room is also good all services are food hotel service is very good
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The Fern Residency Katra has replied on Sep 10, 2024
Dear Guest,
It's uplifting to read your positive feedback about your experience with us. Learning that our staff made a favorable impression with their helpful and polite manner truly warms our hearts. We are delighted to know that you found the room accommodations to your l... Read more
Great stay
Rated 5.0 by Manish Agarwala . Family Traveller . Aug 02, 2024
Good location, great food, cleanliness and amenities were good. In a word this property is value for money
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The Fern Residency Katra has replied on Aug 05, 2024
Dear Guest,
We are delighted to hear that you found our location to your liking and that the quality of our food met your expectations. It's also reassuring to know that you appreciated the cleanliness and amenities we offer. Your recognition of our property as 'value for mo... Read more
Excellent stay!
Rated 5.0 by Rajeev Gupta . Couple Traveller . Aug 01, 2024
Our stay was excellent. We got an early check-in done. Breakfast was great. Staff was very courteous. Overall had good time. Will stay again at same place on revisit.
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The Fern Residency Katra has replied on Aug 05, 2024
Dear Guest,
We're thrilled to hear that your stay was excellent and that the early check-in, breakfast, and courtesy of our staff helped to create a positive experience for you. It's gratifying to know that these aspects contributed to your overall good time. Your intention ... Read more
Excellent
Rated 5.0 by LOVI GUPTA . Family Traveller . Jul 30, 2024
best experience, nice staff, rooms are very good, nice restaurant, nice food, free pick up and drop to yatra start point. awesome 👌 👍
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The Fern Residency Katra has replied on Aug 01, 2024
Dear Guest,
We're thrilled to hear you had a best-in-class experience with us! It's wonderful to know that our staff, rooms, and restaurant all met your expectations and that you enjoyed the food. Your satisfaction is our top priority, and we're delighted that the compliment... Read more
Excellent, superb service. Nice location, pickup n drop facility to vaishno devi frisking point. Overall excellent service
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The Fern Residency Katra has replied on Jul 27, 2024
Dear Guest,
It's wonderful to hear that you had a superb experience with our service and found the location to your satisfaction. We are delighted to learn that the pickup and drop-off facility to the Vaishno Devi frisking point added value to your stay. Your emphasis on the... Read more
Overall a very pleasant stay , everything was up to the mark, special thanks for providing drop to banganga check post during the rain 🌧️🌧️🌧️ in the morning time ( even though i was unaware about it ) 👍👍👍🙏🙏🙏 and greatly appreciated for the late check out and cloak room service. If I come again to katra, I will surely stay over there again. Jai Mata di.
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The Fern Residency Katra has replied on Jul 31, 2024
Dear Guest,
We're thrilled to hear that your stay was pleasant and that our services, including the complimentary drop to Banganga checkpost and the late check-out with cloakroom facilitation, added to your positive experience. Your satisfaction is our top priority, and it's... Read more
Pleasant stay
Rated 5.0 by Amit ankit . Family Traveller . Jul 24, 2024
It was a nice and good stay happy with the hotel staff they are helpful in guiding the location so that it's easy for me
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The Fern Residency Katra has replied on Jul 27, 2024
Dear Guest,
We're delighted to hear that your stay was enjoyable and that our hotel staff provided helpful guidance to make your visit more convenient. It's great to know that their efforts had a positive impact on your experience with us. If there's anything more we can do ... Read more
Excellent Stay
Rated 5.0 by ROHIT JHAWAR . Jul 10, 2024
Our stay at the hotel was excellent. Staff were very polite, helpful & the quality of food was also very good.
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The Fern Residency Katra has replied on Aug 31, 2024
Dear Guest, We're delighted to hear that your stay was enjoyable and that our hotel staff provided helpful guidance to make your visit more convenient. It's great to know that their efforts had a positive impact on your experience with us. If there's anything more we can do to en... Read more
Excellent Stay
Rated 5.0 by Rahul Lohchab . Couple Traveller . Jun 23, 2024
Good hospitality, Neat & clean rooms, Well mannered & cooperative staff. Delicious Food. Experienced a classy stay. Looking forward to stay again in my further visits in Katra.
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The Fern Residency Katra has replied on Jun 28, 2024
Dear Guest,
We are delighted to hear about your enjoyable experience with us! It’s great to know that you appreciated our hospitality, cleanliness, and the professionalism of our staff. Your compliments about the delicious food and the overall classy experience you had durin... Read more