The property's location is a major issue as it is difficult to find and located in a narrow lane. The rooms are not up to the mark with issues like smelly rooms, unclean bathrooms, and poor maintenance. The staff is courteous but not very helpful. Food quality is average with limited options. Some guests faced issues with billing and invoices. However, some guests found the property comfortable with good amenities and courteous staff. Overall, the property needs improvement in terms of maintenance and service.