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Shyam Nagar, Jaipur
39 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Reviews highlight a tough stay at the Grand Anukampa, with guests facing issues like dirty rooms, old mattresses, and broken amenities. Many felt there was no connection to hotel services, resulting in poor customer support. Missing basic essentials like toiletries and cleanliness complaints were common. Several guests appreciated customer care assistance but overall expressed disappointment in their experience.
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Terrible Stay
This was one of the terrible stay i had in the grand anukampa, the room was not in good condition and the mattresses were too old. The bathroom flush was not working and the caretaker asked us to use the bucket. There was no proper kit given. Overall this was the worst sayty i ever had
Terrible Stay
कोई भी सुविधा है
Terrible Stay
1. 1
Their is no service, no communication total zero
you can not say it is a hotel because it is apartmet experience Hotel staff totally seperated They will not entertain us said we have no authority its feel like we bought an independent house their is no person for service provide. In morning no bath soap,toothpaste ,no toothbrush is their .Ms.simran does not pick call in morning.I am very thankful to Customer care of make my trip they fully support and take action as soon as i informed them.but kindly mention in hotel discription that its only in building of hotel grand anukampa their us no connection with hotel facilities and staff. After full payment they deposit 1000 rs cash as a security money which is refundable but i never seen any hotel which deposit rupees as a security. please look out this issue it is not healty sound and also affect your image also.
Average Stay
The place could have done a lot better the cleanliness of the place was really bad the bed and the washroom was not cleaned properly though the booking was easy and the staff the very professional
The Grand Anukampa Luxury Studios has replied on Fri Jan 05 14:08:03 IST 2024
Thank you for your feedback
Terrible Stay
After paying the etire amount through mmt, owner asked for more 1000 rs before checkin. If i wont pay then she wont allow to do checkin. No tissu. Was available, room was stinking
The Grand Anukampa Luxury Studios has replied on Fri Jan 05 14:09:50 IST 2024
If That was a security deposit, we must have refunded it. That is also in policy.
Room was used already and dirty
Terriavle stqy i had stayed in my life till now in room all badsheet nqd pullow covers are dirty
Terrible Stay
Stay was horrible. There was very bad service
The Grand Anukampa Luxury Studios has replied on Fri Jan 05 14:11:59 IST 2024
Can u specify, what u didn't like! Coz u stayed for more than 2 days.
Average Stay
Good hotel but due to diwali there was no housekeeping staff in the morning also at night rooms are big neat & clean
The Grand Anukampa Luxury Studios has replied on Fri Jan 05 14:12:32 IST 2024
Thank you for your feedback
Average Stay
The stay was okay but not enough support in terms of housekeeping was provided. Basic essentials were missing and had to follow up alot of time to get everything.
The Grand Anukampa Luxury Studios has replied on Wed Nov 08 23:12:53 IST 2023
Namaskar! We genuinely apologize for the inconveniences encountered during your stay with us. Please be assured that your feedback is taken with utmost seriousness and it stands against everything we represent. Our goal is to provide a comfortable and pleasurable experience for all our guests, hope you have called our 24/7 desk from where in you got no response it that correct as no property keep their employees outside the room of guest , we deeply regret incase you asked for help. Just the same, please know that your comments have been discussed with the concerned teams. If you have any other feed back kindly reach out to us. Warm regards,
Terrible Stay
Very bad hotel and staff abused language use. Discussion this hotel. I want manager contact number
The Grand Anukampa Luxury Studios has replied on Wed Nov 08 22:57:41 IST 2023
Namaskar! We genuinely apologize for the inconveniences encountered during your stay with us. Please be assured that your feedback is taken with utmost seriousness and it stands against everything we represent. Our goal is to provide a comfortable and pleasurable experience for all our guests, hope you have called our 24/7 desk from where in you got no response it that correct as no property keep their employees outside the room of guest , we deeply regret incase you asked for help. Just the same, please know that your comments have been discussed with the concerned teams. If you have any other feed back kindly reach out to us. Why would staff misbehave with u at first place for no reason! Why would staff abuse u! Can u tell us ! Warm regards,
terrible
It was terrible experience during my stay in The Grand Anukampa Studio Apartment. Room check-in not given on time. After so many calls, they were given us their office room because of non-availability of room during weekend, but I was booked my room before one month from journey date. Room was also not clean. Wardrobe access is not given. The amenities shown were not provided. Proper crockery not provided. Microwave, fan and A/c Was not working. In the bathroom shower was broken. Proper crockery was not provided, some crockery was given but which was not clean and very stinky. In our room there was almirah which were locked with they product and they were always disturb us to take product from almirah. They knocked the door any time also in night to take product. I never recommended anyone to go their.
The Grand Anukampa Luxury Studios has replied on Wed Nov 08 22:59:43 IST 2023
Namaskar! We genuinely apologize for the inconveniences encountered during your stay with us. Please be assured that your feedback is taken with utmost seriousness and it stands against everything we represent. Our goal is to provide a comfortable and pleasurable experience for all our guests, hope you have called our 24/7 desk from where in you got no response it that correct as no property keep their employees outside the room of guest , we deeply regret incase you asked for help. Just the same, please know that your comments have been discussed with the concerned teams. If you have any other feed back kindly reach out to us. U are stuck at almirah section. U wanted almirah for few hours. Let us know that time we would change the room. Simple Warm regards,
Pathetic
Room was patheticbed has ants on itthe fridge has some old which had fungusno room serviceno support staffdirty mattressno toiletriesroom has foul smell of cigarettescigarette buds were there the worst room ever
The Grand Anukampa Luxury Studios has replied on Wed Nov 08 23:12:35 IST 2023
Namaskar! So much problem, then why did u stay here! U should immediately call mmt or ask for refund or just check out . How could u even sleep in ants ! U stayed for whole day. Isn't it surprising! Warm regards,
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