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Review Of The Grand Kartikeye Hotel

Loharal, Palampur | 6.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
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    3.2
    Good

    12 Ratings, 7 Reviews

    excellent
    17%
    very good
    17%
    average
    42%
    poor
    17%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 4
    • 4
    • 3
    • 3
    • 3
    • 3
    • 3

    Rating Categories

    • Cleanliness3.8
    • Room4.7
    • Value For Money3.7

    Sort by:

    Positive first
    2.0

    Poor Stay

    tarun a.

    Hotel gave very bad service no proper food, no options for food, no fridge in the room, no hot water boiler in the room, no wi-fi working in the room. So i want to give only 1 rating for this hotel

    Travel Month: Aug 2023

    Room: Super Deluxe AC Room

    The Grand Kartikeye Hotel has replied on Sun Aug 20 12:01:54 IST 2023

    Thanks for yours feedback sir, we are and we we will try our best to improve our services according to you sir.

    1.0

    Terrible Stay

    nitin g.couple

    my review for the hotel grand kartikeye: 1- they put the wrong location on Google map which is near to city center, they give their actual location after you call them. 2- i booked the hotel 1 week before, it was a deluxe room. i was given room number, as i soon i entered the room it was a mess, no foot mats, tv was not working, the bed sheets, pillow were all dirty, washroom was having used shampoo and filled with someone hairs. 3- i checked in the hotel at 4.30 pm but still they did not cleaned, i had to argue for everything everytime to get it fixed. their phone also not working, so had to go the reception every time. it took around 3.30 hours more for them to clean everything and change the tv, so till 7.30 pm i had to wait for them to fix everything but check images even after cleaning what was the condition. 4- they given me the room with no balcony, which was mentioned at the time of booking at there will be balcony. they said the they given me the last remaining room but i booked it 1 before how they can give me room which is like servant room, curtains had stains of oil and lipsticks check the images. 5- room was filled with big mosquitoes, i asked them to spray the room but room service never come and was phone was not working i was exhausted to go the reception everytime which was very far from my room. 6- somehow, i managed my night could not sleep because of mosquitos, next morning what i see in that washroom that they did not even provided me toothpaste and toothbrush, again i had to go downstairs and get it. basically, you have to argue for everything to get it done. they hotel is not worth to be 3 star, they lack professionalism and hospitality ethics, they should convert their hotel into a basic dharamshala with a rent of 500. please think 1000 times before booking this hotel. it was the last the day of my long himachal trip and they made it miserable

    Travel Month: Apr 2023

    Room: Deluxe Non AC Room

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    The Grand Kartikeye Hotel has replied on Fri Apr 21 11:12:38 IST 2023

    Thanks for your review sir , Sir we are extremly sorry that you are not satisfied by the hotel services but sir as you knew we have told you that the hotel rooms were fully occupied at the time of your stay ,we have left only that one room at that time yet the services had been given to you as per your demand , we are sorry again sir and sir please give us one more chance to improve our mistakes thanks&regards, Anuj Kharwal Manager The Grand Kartikeye Hotel&Banquet Destination Palampur

    3.0

    Good for bachelors

    punit y.couple

    Location wise it’s lill difficult to find. And lill overpriced because there is no food variety. Hygienically it’s good rooms are clean and spacious. And it’s good for bachelors.

    Travel Month: Apr 2021

    Room: Deluxe Non AC Room

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    3.0

    Location is far from town, food was ok but expensive, property is spacious

    noorpreet s.group

    Location is far from town, food is expensive n pathetic. Property is spacious, rooms are clean
    Spacious property but staff is not trained, food was very expensive

    Travel Month: Apr 2021 (3-Night Stay)

    Room: Deluxe Non AC Room

    3.0

    A peace place to stay

    ravneet k.loyalty-iconfamily

    Hotel is newly built but they don’t have all the amenities they have mentioned. Overall the view is really good from the rooms. Market is also 2-3km if drove by car.

    Travel Month: Dec 2020

    Room: Super Deluxe AC Room

    • user photos
    5.0

    Amazing place

    rohit a.business

    Must visit. Amazing place. Peaceful

    Travel Month: Feb 2020

    Room: Deluxe Non AC Room

    The Grand Kartikeye Hotel has replied on Wed Mar 04 13:49:26 IST 2020

    We are happy to know that your stay was comfortable and you liked it very much. We will continuously strive and work hard to keep all our guest in high spirits. Once again thank you for choosing our Hotel for stay and wish to visit again.

    5.0

    Amazing place to stay

    amit s.loyalty-icon

    It's really amazing place. Peace and calm location out of City crowd

    Travel Month: Feb 2020

    Room: Deluxe Non AC Room

    The Grand Kartikeye Hotel has replied on Wed Feb 12 13:23:26 IST 2020

    We will always look forward to serve you and your family and friends. Hope to See you soon regards Rakesh Thakur gm The Grand Kartikeye, Palampur. Thanks

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